Innovation Consulting Director

at, Inc in Dover, Delaware, United States

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

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Salesforce’s Digital Strategy & Design (DSD) group works directly with global leaders and top-level executives as they look to transform their organizations and their industries. In order to help these leaders solve some of their most interesting and difficult challenges, we bring together our passionate, multi-disciplinary team into a program we call Ignite - and it represents one of the most significant investments Salesforce can make in any organization.

We use human-centered design methods alongside Salesforce’s expertise in world-class technology to help our customers turn vision into reality – and that’s where we need your help.

We’re looking for someone to join our commercial industry vertical team to lead strategic customer engagements and qualify potential work with sales leaders. The commercial team is focused on midsized high growth customers.

Here’s what that means for you as an Innovation Partner:

+ You will get to actively help qualify and shape Ignite engagements, interact with Sales leadership and customer executives on their most challenging issues, work as a fluid extension of distribution on their most important pursuits.

+ Opportunity to go deep as well as nurture and maintain relationships within our industries and engage a diverse group of Sales, Solutions and Industry leadership, as well as with the most senior executives at our clients

+ Every engagement will be a new puzzle to solve, a new approach to design, a new team to lead

+ Opportunity to help the Ignite studio team look for patterns and themes in our Ignite work that can help influence industry roadmap and thought pieces shaping future executive conversations.

+ You’ll connect the dots between customer problems and opportunities on the Salesforce platform.

Experience and Skills

An ideal candidate…

+ Has a “swiss army knife” approach to problems. Creative problem solving is the heart of what we do.

+ Broad-based business and technology expertise with 12+ years in either management consulting or design with a track record of driving successful analysis and projects

+ C Level and Senior Management capacity – Politically astute, a good understanding of business, and able to ascertain key decision-makers

+ Exemplary verbal, presentation, and written communication skills, plus strong facilitation skills with an ability to balance conversation in mixed groups and manage political dynamics

+ Salesforce solutions, platform and SaaS business model knowledge.

+ High energy, enthusiasm, and passion for the business.

+ Salesforce values and ability to inspire others

+ Comfort with ambiguity and navigating multiple stakeholders and their distinct needs

+ Experience championing human-centered design

+ Strong business acumen with knowledge of strategy, business model design, design thinking, and experimentation/agile organizations

+ Exemplary verbal, presentation, and written communication skills, plus strong facilitation skills with an ability to balance conversation in mixed groups and manage political dynamics

+ Ability to balance bandwidth across multiple engagements

Salesforce Ignite is passionate about creating a diverse and inclusive environment. In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status.

For Colorado-based roles: Minimum annual salary of $143,000. You may also be offered a bonus, restricted stock units, and benefits. More details about our company benefits can be found at the following link:



If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form ( .

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At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits. and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. and do not accept unsolicited headhunter and agency resumes. and will not pay any third-party agency or company that does not have a signed agreement with ( or .

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world.

Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we’re helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes.

There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company.

We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.

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Job Posting: JC194683921

Posted On: Oct 13, 2021

Updated On: Nov 19, 2021