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Tax Site Manager (PT Seasonal)

at Nehemiah Gateway CDC in Wilmington, Delaware, United States

Job Description

Site Operations

  • Oversee proper operations of tax site including the intake, preparation, quality review and filing of tax returns
  • Coordinate appointment availability with NGCDC staff in charge of scheduling them.
  • Mentor volunteer tax preparers to Prepare individual (Form 1040) tax returns for clients with incomes under $57,000
  • Maintain accurate and complete tax files (in TaxSlayer, salesforce, and physically.)
  • Manage electronic filing of tax returns
  • Ensure computers, printers, and all required equipment is working and ready to be used.
  • Ensure office supplies as required by the operation.
  • Attend trainings and conference calls organized by NGCDC and other stakeholder to keep up with the latest tax tips and issues

IRS Complaiance and Quality Control

  • Responsible for maintaining compliance with IRS quality procedures and guidelines
  • Responsible for maintaining quality procedures, accuracy and security of tax files
  • Ensure all proper Site forms are submitted on time.

Supervision and Retention of Volunteers

  • Schedule volunteers based on set appointments and demand.
  • Support all volunteers by providing tax assistance as required
  • Work with the Volunteer Coordinator to proactively manage volunteers.
  • Focus on volunteer retention and satisfaction to ensure future volunteer availability and ongoing support for the tax site.

 Required Knowledge, Skills, and abilities:

  • Experience performing duties on multicultural environments.
  • Excellent English writing and language skills (bilingual in Spanish preferred).
  • Commitment to the mission of the NGCDC and the community it serves Tax, legal, financial or similar training and/or experience.
  • Candidate must be able to successfully achieve IRS advance level preparer certification through an IRS developed exam for volunteer tax preparers (VITA) as a condition of employment
  • Certified by the IRS to perform as VITA Tax Manager – NGCDC may provide training needed to pass required IRS tests
  • Ability to work with the public, volunteers and campaign partner staff
  • Most managers must be available to work evenings and Saturdays
  • Must be available to attend training sessions for Site Managers
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Job Posting: 853555

Posted On: Oct 06, 2021

Updated On: Oct 06, 2021