Automotive Parts Specialist

at NAPA Auto Parts in Newark, Delaware, United States

Job Description

What you will be doing: Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter/over the phone Use your parts knowledge to assist other NAPA team members answer questions for customers Providing outstanding customer care and interactions with everyone who comes into our NAPA Store! Bring customer focus and high energy to our fast-paced stores Welcome retail customers into our retail stores and engage to provide a positive consumer experience Use technology (computer), cash register, telephone, and paper catalog system This is the right opportunity for you if you: Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions Have gained your parts experience by working the automotive industry or have gained your experience tinkering with/repairing cars & trucks through the year You are willing to learn all things automotive if you don't have the background in automotive parts. Want to join a team where you can learn and grow your career – the opportunities are endless! What you'll need: Minimum 18 years of age & a Valid Driver's License Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts. High School Diploma or GED. Technical or Trade school courses or degree. Excellent verbal and written communication skills Love fast paced retail environments Great listening skills and empathy for customers And if you have this, even better (not a deal breaker if you don't): Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership. Experience in a parts store, auction, retail store, auto body/collision Knowledge of cataloging AND/OR inventory management systems, a plus Entirely customer-centric (external/internal) ASE Certifications Next Steps: Please apply if you think this is a great fit for you! We will reach out to you if we find that you are fit for us. If you decide that this role is not for you, please check out some of our other great careers by visiting

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Job Posting: 850823

Posted On: Sep 30, 2021

Updated On: Oct 30, 2021