at Chubb in Wilmington, Delaware, United States
Chubb is the worlds largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.
This position is responsible for the billing, collections and customer service for major accounts (Global Casualty, ESIS and Casualty Risk Construction).
Duties & Responsibilities
- Reduce aged receivables and unapplied cash by strictly following collections procedures with appropriate escalation. Calls and emails sent within guidelines.
- Effectively establish account parameters in SBS within 48 hours of receipt of documentation for accurate billing, financial recording, and revenue recognition.
- Work closely with business units and external clients to fully understand their needs and servicing requirements. Respond timely and accurately to all inquiries.
- Provide guidance and direction on optimal funding and payment methods to satisfy client needs, while maintaining corporate financial integrity and cash flow goals.