at Salesforce.com in Wilmington, Delaware, United States
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Job CategoryProducts and Technology
Technical writers at Salesforce produce documentation that helps customers engage with and get the most out of our products and services. We work closely with engineers, product managers, and other writers in an Agile development environment. We're passionate about creating the best docs for our customers, and our definition of docs is broad.
We create interactive training (https://trailhead.salesforce.com/en), in-app assistance, internal engineering documentation, help, developer and implementation guides, presentations, blogs, reference documents, and videos for administrators, end users, developers, data center hardware planners, and cloud service and infrastructure engineers.
Based in San Francisco, we're also spread around North America and India. Shout out to Brooklyn, Rhode Island, Virginia, Florida, Seattle, Portland, rural eastern Oregon, Fresno, San Diego, Vancouver, and Hyderabad!
We're serious about the stuff a doc team should be serious about-like developing a smart content strategy and constantly looking for new and better ways to get our users the info they need when and where they need it.
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