Manager, Strategic Analytics

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Provide strategic market and competitive insights and analytic support to key Lumen stakeholders. Understand relevant trends within the business and manage multiple research projects in tandem.

The Main Responsibilities

Strategic Support – Develop and communicate high quality, accurate, timely and simplified market and competitive insights and analytics to assist executive management and business units in their decision-making processes.

Effectively Leverage Analyst and Industry Reporting – Leverage Lumen’s existing relationships with industry leading analysts to provide concise insights into market and competitive trends. Identify opportunities and threats from disruptive technologies and proactively communicate these insights with business partners.

Serves as primary project manager in assisting with the development business cases spanning multiple departments and objectives (e.g Revenue growth and cost efficiency).

Proactively studies market trending relative to Lumen position and performance through data analytics, primary/secondary research and market visits and make recommendations for improved revenue generation. Proactively identifies opportunities to generate/grow/maintain revenue and cut costs by identifying potential new markets, monitoring customer shifts and purchasing patterns.

What We Look For in a Candidate

Minimum Qualifications:

Masters in Business Administration or functional equivalent/experience in Telecommunications industry.

5+ years Professional/management experience.

Experience presenting to senior audiences.

Experience producing and consuming strategic market research and analysis.

Advanced Microsoft Word, Excel and PowerPoint capabilities.

Preferred Qualifications :

Analytic experience.

Understanding of the telecommunications industry and key drivers.

Experience with large, distributed work environments.

What to Expect Next

Requisition #: 262331

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

Salary Min :


Salary Max :


This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

To view full details and how to apply, please login or create a Job Seeker account
How to Apply Copy Link

Job Posting: JC193005836

Posted On: Sep 23, 2021

Updated On: Oct 21, 2021