Sr. Analyst- Credit Card Analystics

at Citigroup in Wilmington, Delaware, United States

Job Description

The Business Analytics Ld Analyst is a strategic professional who conducts sophisticated financial and customer behavior analyses to derive quantitative insights and drive business results for a credit card portfolio. This person can use data mining techniques and analyses completed by partners, to enhance product and portfolio strategies and achieve overarching financial goals. Recognized technical authority for an area within the business. Requires basic commercial awareness. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas. Collect, organize, analyze, interpret, and summarize numerical credit card data to provide usable information for Value Card products. This person will also develop long- and short-term financial forecasts for Value products, driving strategic decisions and enabling Proprietary Product portfolio optimization. Significant impact on the area through complex deliverables.

Works with Portfolio Management, Marketing, Risk, and Legal teams, to identify and implement new initiatives and deliver analytical insight, financial goals, and recommendations to meet business goals. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.


+ Gathers operational data from various cross functional stakeholders to examine past business performance

+ Identifies data patterns & trends, and provides insights to enhance business decision making capability in business planning, process improvement, solution assessment etc.

+ Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies

+ May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis

+ Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings

+ Continuously improve processes and strategies by exploring and evaluating new data sources, tools, and capabilities

+ Work closely with internal and external business partners in building, implementing, tracking and improving product strategies

+ Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


+ 2+ years of experience

+ Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services

+ Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining


+ Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group:

Decision Management

Job Family:

Business Analysis

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi ( .

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Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.

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Job Posting: JC193012766

Posted On: Sep 23, 2021

Updated On: Oct 22, 2021