SaaS Program Manager (US Remote)

at Acxiom LLC in Dover, Delaware, United States

Job Description

As a SaaS Program Manager at Acxiom, you will manage the development and execution of related medium to large, complex, multi-phased projects within the Information Technology Group and IPG affiliate companies. You will help drive digital responsibility automation, promote compliance, and stakeholder satisfaction by ensuring projects adhere to specifications and ensure project completion is within the determined scope, quality, time, and cost constraints.

What you will do:

+ Define, organize, and plan project goals, and schedules to meet required project timelines; Facilitate/lead estimation of moderately complex projects, developing the project schedule and determining resource needs

+ Drive project management activities across a portfolio of multiple projects including design, proof-of-concept, scoping, prioritization, business case validation, process documentation, execution, and post completion operations

+ Work collaboratively across teams, organizations, and vendor/partners in a fast-paced environment, while handling multiple projects and operational activities

+ Work closely with project stakeholders to ensure proper resource allocation to the project

+ Monitor compliance with established EPMO guidelines and methodology

+ Control project scope through effective change management skills

+ Help define, communicate, and enforce project roles and responsibilities

+ Anticipate and proactively resolve exceptions within established tolerance parameters

+ Utilize project management tools/techniques (e.g., PERT charts, critical path method, earned value) to track and manage project costs and schedules

+ Determine the impact of proposed changes in project scope on time and cost, recommending budget changes to management, as needed, to support changes in project scope

+ Manage and communicate cost and schedule variances and exceptions, using time and cost reports to manage the project

+ Develop/implement/update communications plans for projects, that specifies audience, medium, timeframes, and methods

+ Expedite decision-making on project-related issues (e.g., effectively navigates a matrixed organization and follows project escalation path); ensure timely delivery of accurate, complete, and concise project status report information

+ Understand the risk and issues management process and techniques, including risk identification, quantification, and risk response (e.g., acceptance, mitigation, avoidance, risk response control)

What you will need:

+ A minimum of 5 years of related experience with a Bachelor’s degree,

+ Experience with implementing enterprise SaaS platforms and solutions

+ Experience successfully managing a portfolio of multiple concurrent interdependent projects across multiple stakeholders

+ Knowledgeable in project management methodology and solution development methodologies ( PMP, Agile, Lean, Six Sigma, CBT )

+ Strategic & Analytical approach to portfolio & project management

+ Exceptional communication (verbal & written), and presentation skills

+ Proven ability to work in cross-functional environments

+ Experience influencing leadership and setting expectations for major projects while leveraging change management principles to drive successful outcomes.


What will set you apart:

+ 2+ years of experience directly in implementing enterprise SaaS platforms

+ Evidence of experience managing concurrent 3-5 complex cross-functional projects

+ Certifications – PMP, ITIL, Scrum Master, CIPT, CIPM

+ Experience with OneTrust platform

+ Experience with Data Privacy & Ethics, design principles

+ Experience with Agile (Scrum) development process and the application of within program & project management

Primary Location City/State:

Homebased – Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person’s race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success. We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-877-314-2049.

Attention California Applicants: Please see our California Consumer Privacy Act notice here ( .

Attention Colorado, California, Connecticut, Maryland, Nevada, Ohio and Washington Applicants: This position is not located in the aforementioned states but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact

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Job Posting: JC192926327

Posted On: Sep 22, 2021

Updated On: Oct 24, 2021