at Robert Half in WILMINGTON, Delaware, United States
Description Long-term onsite contract to full-time opportunity for an Accounts Receivable/ B2B Collections specialist at a firm where merit and results are greatly rewarded!! This is a mid-sized firm in Wilmington, DE that offers a great bonus structure on top of your base salary. An ideal environment for a go-getter. As a Collections Specialist, you will perform customer/commercial collections and resolve client account issues. The ideal candidate for this position must have 2+ years of collections experience in B2B, Commercial, or consumer collections.
Day to Day responsibilities include:
Contact customers via phone and/or email regarding past due invoice(s).
Resolves customer payment obstacles and reduce accounts receivable delinquency through account research
Process credit card transactions for payment of accounts receivable
Coordinate with all team members to resolve all cash application issues and identify root causes for nonpayment
Assist cash application specialist for application customer remittances and perform research on all customer payment
Enter Invoices into customer payment portals
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow-up on payment arrangements.
Mail correspondence to customers to encourage payment of delinquent accounts. Requirements Billing, Microsoft Excel, Posting Payments, Cash Applications, Cash Posting, Customer Invoices, Code Invoices, Process Adjustments, Adjustments, Process Refunds, Process Refunds, Refund Requests, Microsoft Excel, Answering Inbound Calls, Field Technicians, Credit Card Payments, Credit Card Reconciliation, Customer Service, Resolve Customer Issues, Resolve Customer Service, Payments Reconciliation, Post Payments, Payment Processing, Service Calls, Account Analysis, Post Payments
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.