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Full Time Sales and Services Specialist ($1000 Ext

at Fulton Financial Corporation in Millsboro, Delaware, United States

Job Description

Full Time Sales and Services Specialist ($1000 External Hire Sign-On Bonus)

Job Locations

 

US-DE-Millsboro

Requisition ID

2021-16179

# of Openings

1

Location Name 

Millsboro

County 

Sussex

Category

Retail Banking

Position Type (Portal Searching)

Full-Time

FLSA Status

Non-Exempt

Value Proposition

 

 

 

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company and every success we experience begins with them. We hire team members who raise the bar, who are collaborative and inclusive, who build relationships, and who are looking for a long-term career with Fulton Bank. We strive to promote a culture of work-life balance, to unplug and recharge to be your best self, at work and at home.

 

 

 

 

Overview

 

 

 

Fulton Bank will offer a one-time sign-on bonus of $1,000, less appropriate withholdings, to external new hire Sales and Service Specialists with a start date between October 1st through December 2021.

Provide industry leading service while facilitating customer transactions and the sale of bank products and services within the Financial Center. Is proficient in Federal Banking Regulations, internal controls, policies and procedures and bank products. Embraces, promotes and is accountable for delivering Fulton's superior customer experience program. Encourage customers to use self-service banking solutions including; ATMs, on-line, and mobile banking to enhance their service experience. Time spent in various aspects of this role will vary depending upon Financial Center traffic and needs and the role of other teammates.

 

 

 

 

Responsibilities

 

 

 

Accountable for the sale and referral of products and services at the Financial Center utilizing consultative conversations and FFC Sales Process to identify customer needs across all product and service lines, not limited to deposit and credit products in order to achieve assigned goals. Conversation may cause transition from transaction to consultative or vice versa, which could affect the percentage of time transacting versus selling.

Opens new accounts and performs related servicing activities. Completes the appropriate documentation, provides required documents and disclosures to customers and follows-up as prescribed in bank policy and procedure. Will be knowledgeable of all consumer loan products. Commits to advancing personal knowledge of sales techniques and bank products to deepen customer relationships and better serve bank clients.

Assist clients with transaction needs and accurately performs Teller transactions in accordance with bank policies and procedures. Issues negotiable instruments, completes Currency Transaction Report's when applicable and adheres to all audit, assessment and compliance policies/procedures and standards.

Responsible for compliance with applicable regulations, operational and security policies and procedures and all risk management elements associated with the position and as defined by management.

 

 

 

 

Qualifications

 

 

Education

Associate Degree or the equivalent experience. Specialty: Business or equivalent. (Preferred)Experience

1 or more years Customer service and sales experience or equivalent. (Required)

6 to 12 months Customer service and or cash handling experience in financial services, retail sales, or a similar goal-oriented environment. (Preferred)

 

 

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

 

 

 

 

Sponsorship Statement

 

 

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

 

 

 

 

EEO Statement

 

 

Fulton Bank ("Fulton") is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

 

 

 

 

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Job Posting: 846923

Posted On: Sep 21, 2021

Updated On: Oct 03, 2021