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Retail Store Manager

at T-Mobile USA, Inc. in Milford, Delaware, United States

Job Description

Job Description

At T-Mobile, we strongly encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, lesbian, gay, bisexual, transgender, queer and non-binary people, and parents to apply. We are an equal opportunity employer and welcome everyone to our team. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

 

Here's to the leader in you.

It's time to do something you love, work with a purpose, and take on a challenge like never before. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing. When you join our team as a Retail Store Manager, you can make an incredible difference to your customers, and your co-workers. Bring your boldness, enthusiasm, and a whole lot of passion to this role. In exchange, we offer real career advancement opportunities in a place where awesome work is rewarded.

 

Responsibilities

You know retail sales inside and out, and you're ready to make that next move to a leadership role like no other. In this role, you'll manage talent, encourage your team, and make sure every customer comes away with an outstanding experience. It's not easy, but it's the kind of challenge that can make your career. Take a closer look at what the job entails:

 

 

When it comes to the customer experience at your store, the buck stops with you, as you ensure that each person gets an unforgettable experience and a custom-fit solution to their wireless needs

You'll help your associates to build positive relationships with their customers, make expert recommendations, and help onboard customers like a pro

We'll look to you to hire, train and develop your team, making staff adjustments as needed

You'll also ensure that your store meets or exceeds sales goals, and that means leading all aspects of store functions, from sales and inventory to the implementation of new store programs and initiatives

Along the way, you'll stay current on all our technology so that you can be an expert for your team, and your customers

Support team initiatives and create an inclusive environment

Finally, you'll make sure your store always looks its best

 

 

Qualifications

This is the big leagues. You've got a lot of responsibility and people looking to you for mentorship and leadership. Ready to bring it? Good. We need people with:

 

Prior sales and sales management experience with a retailer passionate about customer service

This includes previous consultative sales in consumer technology, coupled with a demonstrated record of high achievement

You've also got experience in operational, financial and performance management, having previously led site profit and loss

An outstanding ability to lead and mentor people to deliver great results

People who know you would say you're excellent communicator, both with customers and teammates

Solid computer proficiency

A Bachelor's degree is preferred

Okay. You've seen what we're looking for and you're up to the challenge. Here's what we can offer you in exchange for your outstanding work:

 

Competitive base pay plus commission

Benefits for part-time and full-time associates

Medical, dental and vision benefits

Matching 401(k)

An annual Employee Stock Grant, and a purchase plan that gives you the chance to grab TMUS stock at a discount

Generous paid time-off programs

Phone service discounts

Education reimbursement

Serious growth potential for your career!

This is the opportunity to do something special and join a company revolutionizing the wireless industry. And we couldn't do it without someone like you. So, what do you say? Isn't it time you explored what could become the career move of a lifetime? We invite you to apply today!

 

 

Minimum Qualifications

 

At least 18 years of age

Legally authorized to work in the United States

High School Diploma or GED

T-Mobile requires all employees in this position to be fully... For full info follow application link.

 

EOE Statement

 

We Take Equal Opportunity Seriously - By Choice

 

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

 

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Job Posting: 846896

Posted On: Sep 21, 2021

Updated On: Oct 21, 2021