at Rogers Corporation in Bear, Delaware, United States
Job DescriptionWho We Are and What We Are All About:
Join global leaders in engineered materials to power, protect and connect our world with Rogers Corporation. At Rogers Corporation, were changing how the world uses technology. We develop innovative specialty materials and components that enable technology in a wide array of high-growth markets. Our customers demand high performance and reliability, so we are always looking for people who enjoy a challenge, make things happen and get results. Integrity is at the heart of how we work. We excel at building enduring relationships that foster trust between our colleagues and our business partners. We work creatively and cross-functionally, making a rewarding environment. To grow with a global, results-oriented company, explore our latest job listings.
Enhance customer satisfaction through managing customer complaints. Assist internal QE department inspection resources in the accuracy of defect detection and Engineering in the correction/improvement of products and processes. Supervise development, implementation and verification of product and processes related to internal and external quality requirements. Work in conjunction with Engineering, Manufacturing and Operations to drive continuous improvement and ensure quality objectives are met. Ensure product/process conformity to internal, customer and third party regulatory requirements. Actively work as part of a highly integrated product line team.
- Yield improvement: Participate in the improvement of the manufacturing process for existing products. Conduct studies to stabilize, validate or improve product and process capabilities. Perform capability studies to identify problems, provide solutions and/or recommendations for improvement, and implementing corrective/preventive actions. Analyze defective product and/or processes to determine root cause of defect and provide input on corrective/preventive actions to prevent future failures. Implement solutions to improve yield.
- Customer spec reviews & review of internal change requests: Perform internal and external audits on product/processes to ensure compliance to specifications. Review and approve work instructions, inspection documents, change notifications, quality alerts etc.
- Customer Collaboration, data reporting, and corrective action handling: Interact with manufacturing, suppliers and customers to drive improvement activities and ensure product and processes meet or exceed customer expectations. Lead quality and customer complaint root cause investigations utilizing 8D methodology for resolution of quality issues and eliminating problems from re-occurrence.
- Product qualification & implementation projects: Support Engineering for qualification of new product, processes and/or equipment through collection and data analysis. Support implementation of IATF 16949 quality systems standard.
Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identityTo view full details and how to apply, please login or create a Job Seeker account