Sr. Mgr. Tech Ops Systems

at Incyte Corporation in Wilmington, Delaware, United States

Job Description

Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.

The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.

Job Summary (Primary function)

The Senior Manager, IT Technical Operations assess requirements, implements and maintains/supports software applications within the Technical Operations group, primarily focusing on the Quality and Laboratory areas.

Essential Functions of the Job (Key responsibilities)

Provide functional and technical support to Tech Ops users both in US and Europe.

Understand the business processes and partners with the Business system owners/Business Leaders to implement systems that support their requirements/business process, meeting delivery metrics such as scope, cost and timelines.

Manage the implementation of multiple Tech Ops related projects (primarily in the Quality and Lab support areas).

Coordinate application testing, quality assurance, configuration, computer system validation, implementation and support to ensure the smooth and timely implementation of new software and additional phase/releases to existing applications.

Address other IT-related issues beyond the core implementation team based on knowledge of related IT areas.

Prepare project materials such as training materials, testing materials/scripts, release note summaries, etc.

Qualifications (Minimal acceptable level of education, work experience, and competency)

Bachelor's degree or equivalent.

8 plus years of Pharmaceutical IT systems experience.

Strong interpersonal and communication skills.

Ability to work independently and manage multiple tasks with changing priorities.

Experience with project management, good presentation skills, and leadership in a formal team environment.

Knowledge of IT infrastructure area, hardware and software installation and support experience.

Working knowledge of FDA compliance, computer systems validation, 21CFR Part 11 regulations and GAMP guidelines.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.

Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.

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The Incyte hiring organization processes your personal data to manage your job application in order to enter into an employment relationship with you if you are the successful candidate.


During the process, you may be asked to respond to questions that will screen out your application if you do not meet certain objective criteria required by the job. You can learn more about this process .

You may have the right to access, delete, restrict, edit, move, or object to the use of your personal data. You may also have a right to report concerns to the authority responsible for data privacy in the country where the position is based or where you live or work.

You can learn more about Incyte's data protection practices . By accessing this link you can learn about the types of personal data we collect, how we use it, whether collection and processing is optional, sources of the personal data we process, how it is shared, where it is stored or transferred to, how long we keep it, and contact information for Incyte, Incyte's data protection officer, and your supervisory authority (if applicable).

Please contact if you have any questions or concerns or would like to exercise your rights.


We appreciate, celebrate, and thrive on one another’s differences and strengths and are proud to be an Equal Opportunity Employer. By valuing diversity of backgrounds and perspectives and prohibiting all forms of harassment, we are able to promote a collaborative and innovative work environment in which everybody can contribute to their fullest potential.        



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Job Posting: 846750

Posted On: Sep 20, 2021

Updated On: Sep 20, 2021