at Christiana Care Health System in Newark, Delaware, United States
PLEASE NOTE: This position is Part Time Benefit Eligible working 20-hours per week. Schedule will be discussed during the hiring process.
ChristianaCare is looking for a trained Medical Interpreter to serve our patients, families and caregivers, rendering information accurately and completely between English and Spanish in compliance with all ChristianaCare Language Services and ChristianaCare organizational policies.
Proof of Medical interpreter training- a minimum 40-hour interpreter training program or a college degree in interpreting.
Proof of achieving a minimum score of Advanced Mid on the ACTFL OPI or comparable Oral Proficiency exam in both languages; or college degree(s) received from Universities abroad and/or local.
One to two years' experience in a healthcare setting as a medical interpreter. An equivalent combination of education and experience may be substituted.
High school diploma or GED required. An associate's degree or college work in any area related to science or human services highly desired.
Fluency in Foreign Language and English.
Provide accurate and qualified interpretation between LEP (limited English proficient) or Deaf patients and families and English-speaking caregivers to facilitate successful health outcomes.
Serve as a resource to both patients and providers to contribute to successful outcomes.
Explain ChristianaCare linguistic and cultural resource to patients, families and caregivers.
Provide face to face, telephonic or video interpretation for encounters, including and not limited to: medical appointments; assessments; family meetings; psychiatric and social work consultations; teaching; informed consents; explanation of tests and procedures; palliative care; end of life, etc.
Document encounters in the interpreter tracking system (Service-Hub) as required.
Provide over the phone interpretation when necessary to facilitate patient care.
Provide Video Remote interpretation when necessary to facilitate patient care.
Assist with administrative written translations such as letters to patients, documents and patient education materials, as qualified.
Support the operation of the Department of Language Services by answering the phones, dispatching and scheduling when needed.
Assist the Department of Language Services with on-the-job training and mentoring of new interpreters, LINCC interpreters, hospitality interpreters and internship interpreters.
Adhere to all ChristianaCare and Language Services policies, including those on customer relations, and hospitality and understands the hospital's system of service delivery.
Demonstrates compliance with ChristianaCare departmental policies and procedures including mandatory education requirements such as fire and safety, infection control and disaster training.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.