Home Mortgage Retail Underwriter Senior Specialist - Remote

at Citizens Bank in Dover, Delaware, United States

Job Description


Citizens is an organization committed to serving the customers, colleagues and communities where we do business. We’re an established and successful financial services company with a 12-state branch presence and a nationwide mortgage business. We offer comprehensive and competitive benefits, encourage our colleagues to develop and grow their careers, and provide a fiscally sound and stable work environment. As a successful member of our Underwriting team, you will be responsible for underwriting complete product offerings including automated and manual portfolio, Jumbo, FHA, VA, Bond Agency, and Construction-to-Perm loans. In addition, you will underwrite pre-underwritten conventional first mortgages prepared by a Junior Underwriter, and will utilize your knowledge and experience to serve as an advisor for junior members of the department. Some additional responsibilities include, ensuring material information captured in the automated underwriting system is accurate at time of review proactively suggesting program alternatives for customers who do not qualify for terms initially submitted demonstrating sound judgment in the analysis of required documentation while mitigating organization risk through appropriate decision making. You will be asked to meet or exceed productivity levels established by Management and credit quality standards set forth by Citizens, while responding timely to quality control and audit reviews when requested. This role will assist the Group Team Manager, when necessary. Responsibilities

+ 5 or more years underwriting conventional and government loans

+ Experience using Automated Underwriting Systems

+ Self-directed with excellent time management skills

+ Experienced as Delegated Underwriter with all approved MI companies

+ Ability to analyze and evaluate sophisticated income documentation

+ Outstanding written and verbal communication skills

+ Desire to work in a production environment

+ Proficiency in Word and Excel


+ BA/BS degree preferred or equivalent experience in underwriting/mortgage banking preferred

+ Direct Endorsement Certification preferred

+ VA LAPP approval preferred

Benefits We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Awards we’ve received

+ Forbes World’s Best Banks (2020)

+ Forbes Best Employers for Diversity (2020)

+ Best Places to Work for LGBTQ Equality – 100% Corporate Equality Index (2020)

+ Military Friendly Employer (2020)

+ Dave Thomas Foundation – Best Adoption-friendly Workplace (2020)

+ Diversity, Inc. – Top 25 companies for diversity (2019)

Hours and Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday This position is not available in Colorado

Why Work for Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

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Job Posting: JC192714431

Posted On: Sep 18, 2021

Updated On: Oct 01, 2021