Augmented Reality Senior Technical Business Analyst

at Merck in Dover, Delaware, United States

Job Description

Job Description

Subject to applicable law, all prospective hires will be required to demonstrate that they have been fully vaccinated for COVID-19 or intend to be vaccinated for COVID-19 by November 1, 2021, or qualify for a medical or religious accommodation to this vaccination requirement. Hired candidates who are not vaccinated by November 1, 2021, and who have not been approved for a legally-required medical or religious accommodation will be subject to disciplinary action up to and including termination of employment, in accordance with applicable law.

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

The primary responsibility of the Senior Business/Technical Analyst will be to perform IT Analyst role partnering with multiple manufacturing division business clients in the development of business cases, proof of concepts, and delivery of existing capabilities for the XR Ecosystem.

The selected candidate will be the lead business analyst and technical owner for key XR capabilities deployed across all manufacturing, R&D, and AH sites.

This position will develop a strong understanding of the client strategy, identify information and technology needs, and facilitate the delivery of core XR solutions targeted to meet the defined business strategic intent. The candidate will define processes, and determine project deliverables, schedule, and resource needs for projects and will manage key products to ensure target value objectives are met.

Primary Responsibilities:

+ ?Develop an understanding of our business needs and ensure roadmaps align to support near term and long term capabilities.

+ Facilitate discussions/workshops with business partners to understand current and future state business processes/requirements.

+ Communicate business requirements to and work closely with development teams to ensure accurate understanding and implementation.

+ Lead the development of project outputs such as solution vision and design, functional/user requirements, solution mockup, prototypes, and technical architecture, test cases, and deployment plans.

+ Act as a liaison between various IT teams and business partners to drive results and communicate opportunities/issues.

+ Develop and own Software Development Lifecycle (SDLC) document artifacts. Mentor/train contractor team members on SDLC policies and practice.

+ Manages the support maintenance and contractual relations for key IT systems, including contract and service level negotiation with multiple service providers for Contractor and Vendor Management of Non-Merck Resources, Consultants and Outsourced Service Providers.

+ Leads and drives local (human) change management processes as needed to realize the value of IT innovations / improvements. Drive benefits realization.

+ Works collaboratively to drive a safe, compliant and inclusive culture.

Education Minimum Requirement: Bachelor’s degree


+ 3 + years of work experience with delivering IT solutions in a Business Analyst role.

+ 1+ years of work experience with Smartglass (Realware, Hololens), augmented and /or mixed reality technologies.

+ 1 + years of work experience with Manufacturing IT Platform areas.

+ Fluent in SDLC best practices including application to GXP processes.

+ Strong facilitation, meeting/workshop management, change management skills and the ability to collaborate with and influence a wide variety of

+ stakeholders, from technical to senior executives.

+ Self-motivated team player to both coordinate demand across platforms, tools, and capabilities and to promote IT services aligned to our IT strategy.

Preferred Skills:

Experience in GxP systems.

Experience with AR/VR from a usability perspective.

Experience with Design Thinking methodology.

Ability to identify and influence the changes necessary to ensure solution adoption and value realization.

Demonstrated ability to work independently and in ambiguity as a member of a global team.

Proven record of working on multiple projects and managing diverging priorities across diverse business teams simultaneously.

Degree with a concentration in Computer Science, Information Systems, Engineering, or related field preferred.

Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.


In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Current Employees apply HERE ($1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE ($4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.

For more information about personal rights under Equal Employment Opportunity, visit:

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EEOC GINA Supplement?

OFCCP EEO Supplement (\EEO\Supplement\Final\JRF\QA\508c.pdf)

Pay Transparency Nondiscrimination

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, doe

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Job Posting: JC192238915

Posted On: Sep 12, 2021

Updated On: Jan 19, 2022