Senior Scrum Master - Remote

at ICF in Dover, Delaware, United States

Job Description

We are open to supporting 100% remote work anywhere within the US.

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology department, seeking a Scrum Master to support upcoming needs with our federal customers. The Scrum Master is responsible for leading three 4-6-person development teams, facilitating all scrum ceremonies, and removing team impediments. You will also coordinate with other internal and external development and support teams within a multi-vendor environment. This position is within the context of an Agile team employing the Scaled Agile (SAFe) development framework.

Key Responsibilities

+ Facilitate scrum ceremonies: daily scrum, backlog grooming, sprint planning, sprint review, and sprint retrospective

+ Coordinate with other development and support teams to identify, track, and resolve dependencies and issues

+ Triage and appropriately assign Production Tier II-III incidents; ensure incident tickets are resolved in a timely manner

+ Help build a trusting and safe environment where problems can be raised without fear of blame, retribution, or judgment

+ Support and educate the Product Owners on scrum methodologies

+ Prepare metrics and reports related to team velocity and defect rates

+ Ensure teams meet deadlines for sprint completion, deployments, and all other deliverables

+ Identify and address impediments and raise awareness to project manager for any risks/issues

Required Skills and Experience

+ 3 or more years of work experience as a scrum master

+ Experience and comfort leading agile projects (e.g., Scrum, Kanban) and working knowledge of scaled agile methodologies (e.g., SAFe).

+ Specialized knowledge of Software Development Life Cycle (SDLC) frameworks used to manage risks and issues unique to complex technology projects

+ Excellent facilitation, communication (written and verbal), and negotiation skills

+ Ability to communicate difficult sensitive information tactfully

+ Experience with issue tracking and project management tools such as Jira and Confluence

+ Ability to balance and prioritize multiple projects to meet goals, deliverables, and deadlines

+ Strong analytical, organizational and product management skills

+ Certified Scrum Master (CSM)

+ Must be able to obtain Public Trust clearance.

+ US Citizens or Green Card Holders required due to federal contract requirements.

Preferred Skills and Experience

+ Bachelor’s degree and 3 years of work experience as a scrum master

+ Experience using 508 testing tools, including JAWS, AMP, and WAVE

+ Experience with Scaled Agile Framework (SAFe) principles and ceremonies

+ Experience with automated testing using Selenium/Cucumber

+ Experience working with remote teams

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF-together for tomorrow.

We can only solve the world’s toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy ( .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (\files/employers/poster\screen\reader\optimized.pdf) and Pay Transparency Statement (\English\unformattedESQA508c.pdf) .

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About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at

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Job Posting: JC192098887

Posted On: Sep 11, 2021

Updated On: Sep 23, 2021