Public Affairs Specialist

at Veterans Affairs, Veterans Health Administration in Wilmington, Delaware, United States

Job Description

Summary This position is located in the Wilmington VA Medical Center (WVAMC) in Wilmington, DE under the immediate supervision of the Medical Center Associate Director, WVAMC. Responsibilities The primary purpose of this position is to collect, assemble, prepare and disseminate information concerning the various programs of the organization to include: media interaction, managing community relations, overseeing congressional processes and medical media operations, and serving as the point of contact for the Director’s MyVA initiatives targeting stakeholders. Responsible for managing, supervising, and evaluating the entire Public Affairs Program for a complex health care system. The incumbent directs the development of and capture of data, provides expertise and insights, and secures technical and legal opinions from higher levels. As the Medical Center’s Public Affairs Officer, incumbent is responsible for a full range of supervisory and managerial authorities. Works closely with senior management officials from the WVAMC and other VAMCs, VISN and VACO leadership, leaders from external community stakeholder groups, local, state, and national elected officials, and others in implementing and evaluating policies, plans, and internal operational systems. Functions as an independent position under the general supervision of the WVAMC Associate Director. The Public Affairs Officer advises the executive management staff on all issues relating to community awareness, and public information regarding the WVAMC, especially regarding sensitive local, regional, and national media issues and is the official spokesperson for all media queries. Oversees the Congressional Liaison Section for the WVAMC, working closely with congressional and senatorial offices and staff members from both Delaware and New Jersey to provide them with timely information about WVAMC happenings and activities. Ensures all query responses are thorough and edited appropriately for Director’s signature and release. Works closely with VA Congressional Liaison staff for high-priority visits and responses. Serves as the Program Leader for Public Affairs, Community Relations, Outreach, Congressional Section and Medical Media, and as the Public Affairs Officer for the Corporal Wilmington VA Medical Center (WVAMC). Serves as WVAMC MyVA Point of Contact for VA nationwide initiatives rolling out to stakeholders to include engagement sessions, community boards, and town halls and information fairs involving VRA, VBA and NCA. This requires involvement with two separate MyVA groups for Delaware and New Jersey. Serves as the content manager for the WVAMC internet and intranet websites, as well as social media forums with a thorough understanding of national web and social media policy and the laws, regulations, and memorandums that govern privacy rules. Serves as the communication representative for WVAMC’s major construction projects working with the veterans’ community, congressional liaisons, VA employees and the community.. Serves as the official spokesperson for the WVAMC for crisis situations including media interviews and events. Serves as a liaison with Public Affairs staff members of related health and educational organizations, services, and civic organizations on behalf of the WVAMC to maintain goodwill and to facilitate joint projects or information gathering. Serves on numerous committees and task forces outside of the medical center with local governments, and businesses to plan collaborative special events and PR projects with other organizations and to network with other public relations representatives. Writes or supervises the writing of all speeches for the executive management staff, and service chiefs for special events, town halls, MyVA initiatives, community programs, congressional hearings, city forums, patient activities, and service organization conventions. Makes regular face-to-face visits with local and state officials as well as Senators/Congressmen/women and congressional staff from at least two states and to include House Veterans Affairs Committee, and sets up meetings and visits with the Director of the facility and other pertinent staff. Manages and coordinates all WVAMC events hosted by officials, including employee, veteran, and stakeholder town halls. Serves as the WVAMC MyVA lead (for two MyVA communities) for all stakeholder initiatives, interacting daily with all stakeholders, addressing issues, resolving concerns and building positive relationships and facilitating increased VA dialogue Provides other administrative/staff assistance to senior management as required. Work Schedule: 8:00AM-4:30PM Compressed/Flexible: Not authorized Telework: Not authorized Virtual: This is not a virtual position. Position Description/PD#: Public Affairs Specialist/PD004460 Relocation/Recruitment Incentives: May be authorized Permanent Change of Station (PCS): Not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 09/27/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-12 position you must have served 52 weeks at the GS-11. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-11 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Develops written materials that transmit information concerning the nature and purpose of the organization’s programs, projects, items of concern to the general public, or more specialized groups; prepares and directs all new releases, media advisories and Public Service Announcements; writes or Supervises the writing of all speeches for the Executive Management Staff and Service Chiefs for all Special Events; designs briefings and training for all Staff before Media Interviews and makes face-to-face visits with local and State Officials as well as Senators/Congressmen/Women and Congressional Staff.. You will be rated on the following Competencies for this position: Communications and MediaCustomer ServiceFinancial ManagementOral CommunicationPerformance ManagementWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indica

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Job Posting: JC192102489

Posted On: Sep 11, 2021

Updated On: Sep 30, 2021