Analytics and Data Training and Enablement Associate Sr

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

Who we are…

The Platform & Tools Team serves as an internal consultancy partnering across lines of business to build analytics and reporting capabilities and help create industry leading consumption platforms. We are the voice of the business to our controls and tech partners and the SMEs to guide the business to productive use of the platforms. We lead adoption of new tools and platforms to create a unified best in class self-service analytics infrastructure.

Our mission is to provide business users with tools for self-service, controlled consumption of data to drive value.


+ Ensure business analytics & reporting needs are met through platforms, software solutions and enhancements

+ Improve the user experience, communities, automation, and features for platforms and analytics and reporting toolsets

+ Provide training to enable business users and assist in their support

+ Create and oversee controlled consumption environments

+ Serve

+ Data Consumers – Includes teams and applications that use data for any purpose, including data scientists, reporting team, analysts etc.

+ Report Consumers – Individuals that utilize curated insights and reporting to make informed business decisions.

Who we need…

A forward thinking candidate to be responsible for enabling teams with analytics platforms and tools, training, new tool evaluations, and support. Someone who will work with the team to generate novel solutions to business problems and be the voice of the business analyst to technology.

What we expect…

+ Work with stakeholders of all levels and functions to determine requirements for consumption platforms, analytics and reporting tools, controls requirements and new capabilities

+ Help to curate and track a technology backlog of deliverables worked by the technology scrum/kanban teams to satisfy business needs

+ Identify, mitigate, and remediate risks associated with self-service tool usage

+ Future proof the product

+ Be a thought leader, developing solutions ancillary to the primary tasks (e.g. governance, entitlements, inventories, controls)

+ Query data and merge information from diverse data sources to create rich datasets that enable better decision-making

+ Analyze data using tools such as Tableau, Alteryx and SQL to develop and automate reports or analysis that lead to actionable business insights

+ Work with other Analytics teams and multi-task on projects to summarize and synthesize data and present recommendations to the businesses in a clear and logical manner

+ Identify unexplored data opportunities for the business to unlock and maximize the potential of data within the organization

+ Drive automation of new and existing processes

+ Keep abreast of industry trends and provide recommendations for testing new and emerging technology

+ Support ongoing technology evaluation process and proof of concept projects

Useful experience for your success…

+ Experience and excellent understanding of Data wrangling, reporting, and database technologies that enhance self service business capabilities

+ Experience with business intelligence dashboarding tools such as Tableau, PowerBI, Qlik or Business Objects

+ Experience with tools used for data preparation and analysis such as Alteryx

+ Experience with relational databases optimizing SQL to pull and summarize large datasets, report creation and ad-hoc analyses

+ Knowledge of modern MPP databases and big-data (Hadoop) concepts

+ Experience with Hive, Spark SQL, Impala or other big-data query tools

+ Experience in reporting development and testing, and ability to interpret unstructured data and draw objective inferences given known limitations of the data

+ Demonstrated ability to think beyond raw data and to understand the underlying business context and sense business opportunities hidden in data

+ Strong written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions

+ Self-starter who can provide thought leadership and drive results in a dynamic and fast evolving environment

+ Effective despite ambiguity

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

Copy Link

Job Posting: JC192137571

Posted On: Sep 11, 2021

Updated On: Oct 22, 2021