Data Center Tech I

at Scientific Games International Inc in Dover, Delaware, United States

Job Description


Lottery games are one of the biggest consumer products on the planet and Scientific Games is the world's largest supplier. Our lottery games have been entertaining and thrilling players since 1973. Most importantly our games fund good causes like education, health and welfare, senior citizens, roads, bridges and the environment.


Scientific Games supports lotteries in more than 50 countries by delivering industry leading marketing and insights, unmatched retailer innovation, developing first class mobile-based products and most recently launching our virtual SG Sports betting platform.


We are looking for employees interested in helping Scientific Games strengthen our position as the world's foremost leader in lottery products and services.


Scientific Games:

Scientific Games (SG) is a global leader focused on delivering an ever-expanding portfolio of lottery and gaming products and services to the world's government-regulated and government-sponsored entities. Scientific Games' global reach is made possible through the expertise, skill and dedicated efforts of its 8,000+ employees who serve lottery and gaming customers in more than 100+ countries on 6 continents.


Position Summary

The Computer Operator's position is responsible for the day-to-day operation of real-time transaction based wagering systems. An Operator will operate all computer systems in accordance with established schedules and quality guidelines. This position will support the field with troubleshooting and problem resolution.

Job Functions:

Ability to work a non-standard shift and fill-in for shifts, as needed

Operate all computer systems in accordance with established schedules and quality guidelines

Strong attention to detail is required to ensure all aspects of the operational environment are maintained

Prioritize nightly processes to ensure performance of time critical schedule

Run all programs for production systems

Provide batch processing and tape backups

Ability to problem solve and gather data to troubleshoot and resolve critical system issues

Maintain accounting controls for tapes produced

Must be able to run web-based vendor systems for E-Commerce products

Log and report problems to management

Must be able to prioritize tasks as assigned

Ability to work with field staff, Retailer-base, and Lottery to troubleshoot and resolve different situations

Ability to maintain an aggressive call volume

Other duties as assigned

Supervisory Responsibilities


This position has no supervisory responsibilities.


Job Level Description

Accountable for all or significant portion of a function with multiple diverse units.




Must have a high school diploma or equivalency.


Years of Related Experience

Position Requirements/Qualifications:

Experience in LINUX, Microsoft products, and Windows based systems.

Ability to quickly learn and understand new technologies

Strong time management skills



Ability to develop and maintain positive working relationships

Ability to communicate with all levels of management

Must have average organizational and interpersonal skills

Ability to lift 30 lbs

Ability to sit, stand, bend, and stretch at a minimum of 50% of the time for any or all of the movements described.


Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


Scientific Games Corporation and its affiliates (collectively, "SG") are engaged in highly regulated gaming and lottery businesses. As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with SG (to the extent... For full info follow application link.


SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here EEOC Poster.

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Job Posting: 841707

Posted On: Sep 06, 2021

Updated On: Oct 12, 2021