Principal Associate, Learning Designer

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R116227


NYC 299 Park Avenue (22957), United States of America, New York, New York


Principal Associate, Learning Designer


Are you interested in joining a team of best-in-class HR Learning Professionals who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One, you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!


At Capital One you'll notice a unique culture of enthusiasm, collaboration, innovation and agile creation happening on a routine basis. As a Principal Learning Designer Associate, you will use human-centered design practices to empathize with our learners and their needs, build learner personas and journey maps, and design and develop custom learning experiences aligned to Capital One's brand and design standards. You will work with a team of world-class professionals to produce innovative learning and development solutions in support of our Learning & Development strategy and plan with a focus on design and development, implementation and measurement and evaluation.


Position Responsibilities:


Produce high quality, scalable learning experiences for Capital One associates that can be measured against behavioral changes in employees' performance skill and the business' performance


Collaborate with learning consultants, subject matter experts, and learning team members across all lines of business on training needs, solution design recommendations, and delivery expectations


Increase the effectiveness of learning solutions by identifying and recommending


Create behaviorally-based assessments and evaluation tools


Manage learning projects and initiatives from start to finish, while providing regular progress updates to team leaders and stakeholders


Coordinate development efforts to obtain content and timely reviews from clients and subject matter experts


Support implementation strategy for training programs


Design content, including (but not limited to) measurable learning objectives, facilitator and participant materials and tools, experiential scenarios (case studies) and simulations, assessment and evaluation questions


Develop online learning solutions which are engaging and creative, while still maintaining the instructional integrity and validity of the solution


Add or edit basic multimedia assets to content, including: images, audio and video clips, and other graphical content


Update existing curricular and stand-alone learning experiences to ensure relevance, effectiveness, and measurability


Consult with senior leaders and stakeholders on learning strategy


Participate in Train-the-Trainer activities - as needed


Basic Qualifications:


Bachelor's degree or military experience


At least 3 years of experience in learning curriculum design


At least 3 years of experience with learning content development tools, (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)


Preferred Qualifications:


Bachelor's degree in Education, Human Resources or Training Design


At least 2 years of experience in business consulting


At least 4 years of experience in training design and delivery using multiple delivery methods (classroom, virtual classroom, eLearning, videos, micro-learning)


At least 4 years of experience in learning curriculum design with a focus on change management


At least 4 years of experience in learning curriculum design with a focus on diversity, inclusion and belonging


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




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Job Posting: 841697

Posted On: Sep 06, 2021

Updated On: Oct 12, 2021