HR Generalist, Facilities

at University of Delaware in Newark, Delaware, United States

Job Description

HR Generalist, Facilities

Apply now ( Job no: 496837

Work type: Staff

Location: Newark

Categories: Human Resources, Full Time



Under general direction, the HR Generalist is responsible for managing recruitment activity for the Custodial & University Services hourly staff throughout the Facilities organization. This position may provide human resources support to the UD Office of HR, as necessary; provides support regarding training and development planning, assistance, and/or related employment resources and the ability to create and/or generate software reports as necessary. This position requires a high level of independent judgment in making employment recommendations as an HR generalist on behalf of the Facilities organization; the incumbent is an important HR resource and liaison within the organization.


+ Manages recruitment activity. Oversees employment searches and is designated contact. Recruits for Custodial & University Services hourly staff throughout the Facilities organization and assists UD HR Office with recruitment. Responsible for internal and external recruitment administration of AFSCME 439 collective bargaining agreement, ensuring proper administrative processes are in place. Conducts employment references of recommended candidates. Drafts employment advertisements and submits them to UD Office of HR. Responsible for ensuring appropriate department/unit is billed in a timely manner and that the information is accurately tracked and maintained. Leads and participates in employment job fairs and various outreach programs as necessary.

+ Assist with weekly payroll data for approximately 325 AFSCME employees in Facilities, Real Estate & Auxiliary Services. Update the UD Time and UD HR PeopleSoft System for promotions, employee and/or supervisor transfers, set up new employees, and terminate employees.

+ Assist with Family and Medical Leave (FMLA) for designated hourly paid employees. Prepare and distribute FMLA letters, Certified Healthcare Provider forms, including copy of designated job descriptions; update and maintain associated weekly record keeping such as healthcare provider’s notes; update the FMLA database and tracking report. Work closely with hourly employees, all levels of management, when necessary, and/or authorized healthcare providers regarding related correspondence and the return to work status of an employee. Point of contact with the Office of HR Benefits for monitoring short term disability claims that impact pay hours.

+ Assists with creating and/or updating Custodial & University Services hourly job descriptions and essential job functions listings ensuring compliance with collective bargaining agreement rules, and federal and state employment practices.

+ Conducts educational and development training sessions with all search committee members, ensuring that search committee members have the appropriate administrative tools and knowledge in order to interview applicants such as current employment trends, federal and/or state employment laws, UD policy guidelines, demonstrates the importance and use of appropriate forms, finalizes all search committees’ interview questions prior to actual interviews; provides other HR training/development sessions as necessary.

+ Oversees and leads management and non-management training initiatives within Facilities organization for exempt and non-exempt staff; works closely with Employee Development tracks and maintains database of staff’s completed training initiatives, including degreed programs, certifications, licenses, professional development initiatives; proactively meets with staff in order to determine if classes and/or courses are meeting individual and group goal expectations; researches and proposes training and development ideas.

+ Coordinates and Facilitates monthly Facilities New Employee Orientation sessions, ensuring management and participants receive advance notifications.

+ Prepare, review, and update seniority listings on a bi-annual basis for all Facilities, Real Estate & Auxiliary Services employees who are members of AFSCME Local 439 and AFSCME Local 3472; calculate time worked in each person’s seniority classification and move employees according to seniority throughout the listing.

+ Process JEDs for AFSCME hourly work force. Follow-up and make changes on HR PeopleSoft forms and in the UD Time system including employee’s status changes to ensure employees are paid accurately.

+ Enter Disciplinary Action forms in the Facilities, Real Estate & Auxiliary Services Discipline Log Access Database. Track hourly Union Business/Convention data, according to the AFSCME collective bargaining agreement, and Monthly/Quarterly Workers’ Compensation reports in designated Excel spreadsheets. Update and distribute the Weekly Maximo Report and STD Vacation Accrual.

+ Proposes written enhancements to Facilities HR/Payroll website on a regular basis; responsible for updating federal and state employment posters on Facilities HR e-bulletin board and communicating any employment updates to management levels so that employment bulletin boards are compliant.

+ Participates in UD HR employment committees such as United Way and Wellness and any other employment initiatives; ensures that central UD HR’s updated employment information is communicated to Facilities staff (all levels) in a timely manner.

+ Interprets designated sections of collective bargaining agreements of AFSCME #439 and #3472 for labor-related issues.

+ Assists with researching and updating employment policies within the Facilities organization and for the office of UD HR Employee-Labor Relations.

+ Coordinates and schedules bi-annual Workplace Violence Awareness programs with HMS for all new hires.

+ Maintains and updates the grievance database for all exempt and non-exempt Facilities personnel and AFSCME as well as the training & development database.

+ Performs other miscellaneous job-related duties as assigned.


+ Bachelor’s degree and three years of experience, or equivalent combination of education and/or experience.

+ Previous human resources experience working in an industrial, manufacturing or equivalent customer setting preferred.

+ Administrative knowledge and experience working in a labor relations environment desired.

+ Experience with recruitment and administering employment policies.

+ Ability to design and/or facilitate training and development initiatives.

+ Ability to use advanced techniques in spreadsheet, database, and/or presentation software.

+ Experience working with PeopleSoft personnel system preferred.

+ Ability to work independently, strong organizational skills and attention to detail.

+ Ability to handle multiple tasks simultaneously.

+ Ability to safeguard confidential information.

+ Effective customer service skills.

+ Ability to interact well with people of all ages and diverse backgrounds.

+ Ability to interpret, adapt and apply guidelines and procedures.

+ Ability to communicate (verbally and in written format) effectively with a wide range of constituents on a variety of employment topics.

+ Demonstrates an understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures and backgrounds.

+ Committed to fostering a workplace culture of belonging, where diversity is celebrated and equity is a core value.


+ The primary physical environment requires the employee to work inside.


Individual must have a valid driver’s license and regular access to private, reliable means of transportation in order to maneuver througho

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Job Posting: JC191722992

Posted On: Sep 05, 2021

Updated On: Sep 27, 2021