Chase Card Services - Channel Management Marketing Associate

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description


This position will lead all ad campaigns, which includes being a subject matter expert for the channel, developing capability requirements, creating marketing campaign testing plans to inform product offers (price, premium, benefits), conversion funnel improvements and understanding attribution models and how to effectively optimize digital assets. They will collaborate with business unit counterparts to establish new digital account marketing goals and develop strategic and tactical plans to achieve them, as well as maintain reporting on channel performance and individual test results. This role will also stay up to date on the latest marketing trends and bring innovative, new ideas to the team.


+ 1+ years of relevant marketing experience; credit card/financial services experience preferred

+ Bachelor’s degree Preferred

+ Excellent project and time management capabilities

+ Strong business and marketing acumen with an ability to identify business opportunities, deliver results, and adjust plans as appropriate

+ Experience either working for or with agencies

+ Astute customer service orientation and previous partner management experience preferred

+ Detailed knowledge of Chase Card Services Campaign Operations environment

Ideal Candidate Would Be Able to Do the Following:

+ Be a strong communicator with the ability to build and manage relationships across various stakeholders

+ Manage multiple initiatives under concurrent, rigorous deadlines in a fast-paced, dynamic environment

+ Lead and work within a matrix organization

+ Drive results with strong attention to detail

+ Be flexible and maintain positivity within a fluid environment

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC191669520

Posted On: Sep 04, 2021

Updated On: Sep 26, 2021