Wealth Management- Quality Analysis Manager- VP

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description

QA0603 – Manager, VP

+ Manages the quality assurance program across legal entities (regions) and processes, including the implementation of operational policies and plans

+ Monitors the control environment for client interactions for multiple functions and regions

+ Establishes and monitors overall team direction

+ Coordinates Compliance reviews and other audit activities and assists in the creation and testing of Action Plans, as needed

+ Recommends and implements enhancements to improve effectiveness and efficiency of services and systems

+ Manages multiple resources and operating expenses

+ Interacts with business executives and other senior key stakeholders

+ Presents business updates to senior Quality leadership

+ Manages and directs team activities across multiple testing programs

Preferred Requirements:

+ Minimum of 7 years experience in Wealth Management or other Operation functions

+ Minimum of 5 years of management experience including management of other supervisors and leading teams greater than 10 people

+ Minimum of 3 years of experience in a senior level management reporting, analysis, or presentation field

+ Bachelor’s degree in business, finance, or related field; or equivalent work experience

Requires advanced knowledge/skills in:

+ Wealth Management, including business processes and procedures

+ Product and industry standards including Regulatory and Legal requirements

+ Corporate policies, business services and systems

+ Multi-tasking, organizational skills, time management

+ Oral and written communication

+ Issue resolution

+ Analytical skills

+ Strategic planning and budget management

+ Conflict management

+ Risk and Control management

+ Professionalism, self-motivation, and working with urgency

+ Ability to multi-task, manage multiple projects/teams and deliver business results

+ High degree of independent decision making, autonomy and sound judgement

+ Influences and drives key aspects of the business/function

+ Demonstrates leadership skills including planning, organizing, performance management, and Conflict Management

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC191498641

Posted On: Sep 03, 2021

Updated On: Oct 21, 2021