Associate, Applications Support

at JPMorgan Chase in Newark, Delaware, United States

Job Description


Duties: Develop new modules within the application including activating new downstream flows, business reports. Create user queries and reports in Oracle/Sybase for business users. Suggest best solutions as per business needs. Perform new tool implementation, migration, disaster recovery setup, continuous batch performance enhancement for the most critical payment movement application for JPMorgan Private Banking. Perform Unix scripting for improved archival strategy, Restart Automation, Jenkins Pipeline creation and deployment. Create Splunk queries for optimum monitoring system, setting up alerts through different alerting tool. Provide production support and maintenance. Perform application issue logging, JIRA creation and follow-up for different associated teams. Troubleshoot issues and support tickets, provide temporary workarounds and engaging appropriate technology and solution teams for resolutions. Create analytical reports for management about the progress and pain-points of the project and communication/escalation in case of roadblocks. Create Knowledge Base for the team.


Minimum education required: Bachelor’s degree or equivalent in Computer Science, or related field. Employer will accept 2 years of experience in application development and support in lieu of a Bachelor’s degree to meet the minimum education requirement.

Minimum experience required: 5 years of experience in application development and support, or related experience.

Skills required: Experience in DevOps model. Demonstrated knowledge of business processing. Demonstrated knowledge of trading lifecycle. Experience in process automation. Experience identifying and fixing the application and batch defects. Demonstrated knowledge of Unix/Linux scripting. Demonstrated knowledge of Java programming. Demonstrated knowledge of schedulers Autosys and Control-M. Demonstrated knowledge of incident, change and problem management. Demonstrated knowledge of JIRA and Jenkins. Demonstrated knowledge of cloud applications, Splunk and Netcool. Employer will accept any amount of professional experience with the required skills.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC191244867

Posted On: Aug 30, 2021

Updated On: Oct 07, 2021