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CBORC Operational Risk Sr Analyst - US Consumer Partnerships

at Citigroup in Wilmington, Delaware, United States

Job Description

Job Description:

The Operational Risk Senior Analyst is a seasoned risk professional role, with the ability to apply in-depth knowledge of monitoring tools and techniques, while contributing to the development of new techniques and the improvement of processes and work-flow for the CBORC US Consumer Digital and Partnership Monitoring functions. Primary area of support is US Consumer Partnership MCA monitoring execution.

Executes monitoring responsibilities assigned on required frequencies as defined by Citi Risk and Control and in accordance with CBORC Monitoring Guide and CRC requirements. Integrates strong business subject matter and industry expertise on credit card and retail banking processes as well as a firm understanding of supporting Partnership business processes. Requires ability to evaluate moderately complex and variable issues with substantial potential impact to recommend corrective course of action. Incumbent should be comfortable working independently, managing work volumes to ensure completion in advance of deadlines and have strong attention to detail. Ability to demonstrate strong problem solving skills and to develop and recommend approach/taking of an action, which involves weighing various alternatives and balancing potentially conflicting situations utilizing multiple sources of information. Requires strong analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. May assume informal/formal leadership role within broader team on key initiatives and projects. Strong communication and diplomacy skills are required to facilitate documentation and interaction with business partners and various lines of defense.

Responsibilities:

+ Executes monitoring responsibilities assigned on required frequencies, current focus on CBORC aligned Partnership functions.

+ Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

+ Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

+ Supports audits, examinations, and deliverable requirements from internal and external reviewers by developing and presenting materials aligned to assigned area and scope of review.

+ Ensures project completion, special assignments, and other ad hoc activities as required.

+ Adheres and maintains compliance with all regulatory policies and procedures.

+ Additional duties as assigned Qualifications:

+ 3-5 years’ experience navigating and networking with internal stakeholders to support an implementation, process analysis and / or process improvement.

+ Strong analytical skills and knowledge of Excel and other analytical tools across large data sets

+ Well-developed written and verbal communication skills are required in order to guide, influence and convince others to adopt proposed recommendations

+ Comfortable working in a dynamic, problem solving, collaborative environment

+ General knowledge of primary end-to-end processes performed in the U.S. Consumer Bank businesses

+ Operational Risk Experience and/or Direct Business Experience of CBORC aligned business functions such as US Consumer Partnerships and US Consumer Digital. (preferred, not required)

+ Experience with governance, risk and control management, risk approvals, as well as engaging with 2nd/3rd lines of defense (preferred, not required) Education:

+ Bachelor’s/University degree or equivalent experience preferred


Job Family Group:

Risk Management


Job Family:

Operational Risk


Time Type:

Full time


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Job Posting: JC190999276

Posted On: Aug 27, 2021

Updated On: Oct 28, 2021