Product Marketing Manager, Privacy & Security

at Zoom in Dover, Delaware, United States

Job Description

The Company

Zoomies help the world connect – and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom. We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment.

The Role

In the role of Product Marketing Manager, Privacy & Security, you will help drive the business of the core component for our trust strategy. You will partner with various cross-functional teams on product plans, driving messaging and positioning on features and privacy / security initiatives and craft go-to-market (GTM) plans that will help increase awareness and usage of Zoom’s platform. You will serve as spokesperson and subject matter expert with external and internal audiences. As we continue introducing new capabilities, you will lead the messaging process before launching them publicly in PR, web, and sales content. You will join a dynamic team with various backgrounds and a deep passion for the success of others and the team. You are curious, eager to learn from others and to provide inspiration and guidance. You are up for big challenges, enjoy the journey to clarity, and know when to push yourself and others for greater success. Serve as a spokesperson and subject matter expert with external and internal audiences.


+ Design, enable, execute, and measure product launches and go-to-market plans / strategies.

+ Work with partners across product, legal, comms, sales, and beyond to develop messaging and marketing assets that resonate with our target audiences.

+ Research market and competitor trends to optimally position.

+ Drive strategy recommendations and go-to-market adjustments for the Zoom based on deep upsell knowledge, and feedback from customers, sellers and partners.

+ Collaborate across sales, marketing and WW roles to land and actively manage the existing sales plays and incubation programs.

+ Lead development of local enterprise price promotions and seller incentives.

+ Provide insights to leadership team during regular leadership reviews.

+ Ability to think, design, and execute creative initiatives to strengthen brand awareness and a keen eye for detail.

+ Identify metrics and drive regular communication on progress for the product marketing and marketing organization.

+ You will take a lead role in major product marketing initiatives. Whether working on new product launches or creating new short-form documents for field training, you will be able to take point in delivering high-quality material.

+ You will develop a perspective on where we should go next. Combining primary research, secondary research, and your experience in enterprise software, you will recognize trends early and test novel messaging before the market catches on. In sessions with our product and engineering leaders, you will be able to serve as the voice of the customer.


+ BA or BS; MBA preferred

+ 3+ years of experience in enterprise product marketing for high-tech software company.

+ 2+ years of experience in privacy and security space.

+ Strong executive communication, storytelling skills, and the ability to translate complex ideas into simple customer stories.

+ Experience working in a collaborative and fast paced environment.

+ Ability to view a business holistically end-to-end across marketing, sales, product, engineering, and partner and across organizational boundaries.

+ Strong analytical skills to analyze business performance, identify market opportunity and develop useful insights from data.

+ Exceptional organizational skills and ability to manage multiple priorities.

+ Ability to develop plans and strategy but also happy to roll up sleeves and to execute.

+ Drive for results and action oriented.

+ Ability to handle and thrive in ambiguous business situations.

+ Proven track record of bringing products from beta-to-launch-to-adoption.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone’s perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

+ Hear from our leadership team (\\\tszj5g\_\;N\9bFG2WvSVHNjvQfjuOpRN\CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

+ Browse Awards and Employee Reviews on Comparably

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+ Find us on social at the links below and on Instagram (

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Job Posting: JC191003678

Posted On: Aug 27, 2021

Updated On: Oct 15, 2021