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Business Analyst

at Kforce in Newark, Delaware, United States

Job Description

Kforce has a client in Newark, DE that is seeking a Business Analyst. Responsibilities: * Business Analyst performs and coordinates the analysis and design of business systems * Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective * Works closely with clients and with other system groups to capture business requirements and see them through implementation * Business Analyst develops and executes systems testing * Acts as a liaison between the business user groups and the technical systems groups * Monitoring work queues and cash activity, providing required client engagement for resolution * Handling approval of complex processing and servicing of transactions * May have direct customer contact * Will be serving as a Subject Matter Expert for operations team processes and procedures * Ensuring all incoming inquiries and subsequent resolution is executed according to established service levels * Business Analyst will be processing, reconciling, and/or approving all cash movement daily, ensuring all exception management is reported and resolved * Reconciling, researching, and resolving any cash discrepancies, overdrafts, and long balances * Ensuring all client, risk, and performance related metrics are provided according to established service levels * Business Analyst will be ensuring all regulatory and compliance requirements are followed, including maintaining relevant and current procedures, risk items are escalated appropriately, and documents are filed and archived according to corporate policy. * Bachelor’s degree required * 2 years of experience working knowledge of financial industry * 2 years of customer service experience * ERISA, pension, payroll tax, and Accounting principles a plus * Proven leadership experience in a deadline driven environment * Excellent written and oral communication skills * Experience monitoring internal and external market cash deadlines a plus * Experience monitoring internal and external security cut-off times a plus * Proficient in Microsoft Office products * Attention to detail * Ability to work within tight deadlines * Positive attitude, reliable attendance Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.Compensation Type:Hours

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Job Posting: JC190898373

Posted On: Aug 26, 2021

Updated On: Oct 21, 2021