SAF Program Director (Central Atlantic Division)

at American Red Cross in Newark, Delaware, United States

Job Description

By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Job Description:

Today's American Red Cross is keeping pace with the changing military. Using the latest in computer and telecommunications technology, the Red Cross allows military members stationed all over the world to send messages to loved ones back home during an emergency or other important event. These communications are delivered around-the-clock, seven days a week, 365 days a year. While serving 1.4 million active duty personnel, the Red Cross also reaches out to the 1.5 million members of the National Guard and the Reserves who reside in nearly every local community in America. Both active duty and community-based military can count on the Red Cross to provide emergency communications that link them with their families back home, access to financial assistance, counseling and assistance to veterans.


The American Red Cross Central Atlantic Division is seeking a SAF Program Director. This position can be based anywhere in the Central Atlantic Division which is: Maryland, Virginia, Washington, D.C., Delaware, Ohio, West Virginia and Kentucky. This is a remote/work from home position. You must have a valid driver's license and be willing to travel as needed.

Job Summary:

Provide guidance, support and assistance for Red Cross offices to establish, grow and maintain Service to the Armed Forces (SAF) core services. Provide support, development and/or leadership guidance to all volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable Federal, State and local regulations.



1. Provide guidance, support and assistance to ensure SAF services are carried out in accordance with specified Red Cross policies and procedures within assigned area. Evaluate the effectiveness of programs and services and make recommendations for continuous improvement. Provide operational oversight of special projects or events. Conduct training and education to ensure staff and volunteers can successfully perform duties and represent Red Cross and SAF in their communities. Provide oversight and management of MOUs pertaining to SAF service within the Division to ensure they meet DoD and Red Cross MOU guidelines.

2. Build strong relationships with key community organizations and leaders. Increase community awareness, participation, and commitment to the Red Cross by ensuring regular local media communications to the community regarding SAF activities. Develop and support Red Cross relationships within the Division with organizations, community partner groups, military commands and military family programs.

3. Collaborate with internal departments to help ensure smooth overall operations and articulate support and guidance needs. Participate in the strategic planning process to support the delivery, sustainment and growth of services and programs within the Division. Serve as liaison to leadership, providing information regarding current policies and procedures, including the delivery of SAF programs and services. Work with management to ensure programs and services are implemented consistently within division. Work to develop and implement volunteer program plans.

4. Develop, coordinate, and enforce departmental systems, policies, procedures, programs, and productivity standards. Making deployment and relocation decisions.


Individual contributor and acknowledged expert both within the organization as well as within other organizations. Participate in industry/knowledge reference groups. Master of a specialized discipline and thorough understanding of a number of disciplines. May also require development of new solutions for complex projects.



Education: Bachelor's degree required.

Experience: Minimum 10 years of related experience or equivalent combination of education and related experience required.

Management Experience: n/a

Skills & Abilities: Proven track record of collaboration, facilitation, leadership and partnership management. Strong interpersonal skills and the ability to work with multiple priorities are essential. Familiarity with military culture, regulations and protocol is strongly desired. Experience with American Red Cross programs and services are desired. Must be able to operate independently, with initiative, and manage an assigned area of responsibility,... For full info follow application link.


The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

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Job Posting: 836459

Posted On: Aug 23, 2021

Updated On: Oct 12, 2021