Credit Journey - Digital Product Manager

at JPMorgan Chase in Wilmington, Delaware, United States

Job Description


+ End-to-End feature development and ongoing management

+ Delivery of digital product capabilities that engage customers, scale the platform, and deepen customer relationships.

+ Translate high level roadmap features into actionable, scrum team ready user stories

+ Partner with multiple stakeholders (designers, marketers, copywriters, cross impacted development teams, external vendors, and internal development teams) to support the delivery of credit journey features and enhancements.

+ Domain expertise and roadmap development for new features

+ Identify, monitor, and summarize key performance and success metrics to ensure platform health and influence the product roadmap

+ Support competitive intelligence, market research, and industry trend analysis


+ 5+ years of relevant experience in agile product delivery and/or business development including experience with enterprise business requirements

+ Detail oriented with a high level of accuracy and proactive approach to problem solving.

+ Demonstrated ability to positively interact with cross-functional teams both internally and externally to achieve specific business results.

+ Superior written and verbal communication skills

+ Awareness of latest trends in fintech space and interest in developing solutions to improve financial health

+ Effective and prioritizing and managing multiple initiatives concurrently

+ Customer focused with the ability to turn insights into action

+ Bachelors degree required.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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Job Posting: JC190466755

Posted On: Aug 20, 2021

Updated On: Oct 20, 2021