Director of Business Solutions

at Christiana Care Health System in Wilmington, Delaware, United States

Job Description

At ChristianaCare, we serve as our neighbors as respectful, expert, caring partners in their health. We do this by creating innovative, effective, affordable systems of care that our neighbors value. Reporting to the VP of Business Solutions, the Director of Business Development at ChristianaCare is responsible for ensuring business growth and revenue targets are met by directing the sales process (identifying, vetting, cultivating, and closing) and related activities for assigned customer groups and product segments including Direct to Employer (D2E) partnerships, Core Business growth, and New Business initiatives.




Supports the market research process to determine product/service niche/need in the CC market(s) (including identifying market share/leakage and competitive landscape analysis), as well as opportunities in the D2E space


Assists with designing and leading the implementation of effective short and long-term business development strategies, including building of profiles for business partners/end user(s), crafting and delivering sound value propositions; creates and utilizes a systematic method of deploying strategies to create consistency throughout the enterprise


Utilizes a data-driven approach to respond to and execute on identified growth opportunities; directs the sales life cycle for new and expanded product/service offerings including market analysis, prospecting and qualifying leads, creating proposals/conducting sales presentations, and closing and structuring contract terms


Assists with designing program outlines and product sheets to support growth initiatives, including summarization of product/service function(s), product/service benefits, target audience, opportunities for integration with existing products/services, and potential pricing strategies


Trains, manages, and continuously coaches a team of sales professionals and liaisons to execute approved business development and sales strategies that meet organizational growth goals


Supports/Assists VP, Business Development with connecting with service line champions/key stakeholders to secure foundational knowledge of product/service(s); liaise with key stakeholders to assist with concept and business planning process as needed


Proactively mitigates potential barriers that might impede the execution or completion of Business Development initiatives; actively researches and implements steps to course-correct/remedy issues and areas of concern




Bachelor's degree required


Proven success, and a minimum of 7 years' experience, in a B2B sales experience, including direct account management; experience in employee benefits, TPAs, and/or Direct-to-Employer contracting required


Proven success, and a minimum of 5 years' experience, in a B2B sales leadership role, including direct oversight of a sales team; experience in employee benefits, TPAs, and/or Direct-to-Employer contracting required


Oversight of key business contract components, including negotiating mutually satisfying business terms




Collaborative and team focused environment


Management Incentive Plan (annual)


Full Medical, Dental, Vision, Life Insurance, etc.




Generous paid time off


ChristianaCare, with hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds among our hospitals and are committed to providing the best patient care in the region. We are proud that Christiana Hospital, Wilmington Hospital, our ambulatory services, and ChristianaCare HomeHealth have all received ANCC Magnet Recognition.


Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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Job Posting: 827938

Posted On: Jul 30, 2021

Updated On: Jul 30, 2021