Automation Engineer - Security DevOps - Remote

at Lumen in Dover, Delaware, United States

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

The Lead Information Security Engineer on the Trust & Safety team within Global Enterprise Security is primarily responsible for identifying, establishing, enhancing, and performing operational functions of abuse desk ticketing and workflow from a development and automation perspective. The engineer is responsible to assist with realizing strategic security initiatives to improve the team capabilities associated with acceptable use policy enforcement processes and procedural workflow automation and efficiencies.

The Main Responsibilities

+ Perform operational and development support of Trust & Safety tools and applications and define documented procedures and processes.

+ Capable of managing enterprise level applications from a computer programming / development perspective

+ Responsible for daily tuning and configuration of tools to align to security and functionality requirements

+ Maintain a working knowledge of modern hacker tools, methodology, and attack trends.

+ Maintain documentation

+ Recommend security best practices and system configuration standards.

+ Stay abreast of current intelligences as shared by our partners and government agencies.

+ Contribute to realize strategic automation initiatives to improve workflow efficiencies capabilities through automation development, processes enhancements, and infrastructure expansion.\

What We Look For in a Candidate

+ Undergraduate degree in Computer Science Engineering, related field, or equivalent experience.

+ 8+ years of relevant system administration, virtualization, configuration, and support work experience.

+ Excellent understanding of common computing platforms. Including Windows Server, RedHat Linux Server, and vendor specific appliance support.

+ Considered expert in one (or more) of the following areas: Networking, Operating System (MS/Unix/Linux), Database, or directory such as Active Directory and LDAP.

+ Strong work ethic, demonstrated self-starter, ability to work in a fast paced, team-oriented environment with excellent verbal and written and communication skills.

+ Effective oral and written communication skills and comfort with presenting technical issues to all levels of management, as well as non-technical staff.

+ Can read Perl & php and must have at least 8 years’ experience with python and Unix.

Preferred Qualifications:

+ Applied experience with OWASP Top 10, SANS Top 20, and NIST Vulnerability Database.

+ Awareness of abuse desk software COTS solutions

+ Awareness of SOAR and RPA methodologies


Requisition #: 256954

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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Job Posting: JC188900769

Posted On: Jul 30, 2021

Updated On: Sep 26, 2021