Senior Content Steward (Remote)

at Merck in Dover, Delaware, United States

Job Description

Job Description

Our Clinical Research and Pharmacovigilance team push the boundaries of global healthcare through research and innovation. Through clinical trials and surveillance, we ensure the safety and efficacy of our existing and pipeline products to produce safe, effective, innovative medicine.

The Senior Content Steward is responsible for operations of structured content management (SCM) tools supporting structure content authoring, structured content management, and document management. This position supports developing, implementing, and managing structured content authoring processes and standards to support all clinical regulatory writing portfolios, working with some guidance and oversight to achieve goals.

Responsibilities of the Senior Content Operations Steward may include but are not limited to:

+ Demonstrate understanding of data content standards and support use of SCM in regulatory documents

+ Acquire an in-depth knowledge of document templates, styles, and content

+ Facilitate content mapping during document development

+ Become a Subject Matter Expert on Structured Content tools and interfaces.

+ Support the end user on implementation, usage and troubleshooting especially integration of tables, figures and listings.

+ Interact cross-functionally to ensure downstream activity requirements are supported such as publishing

+ Support the creation of structured content models and templates, developing an understanding of content relationships to facilitate identification of content, content behaviors, structure, conditions, variables, information policies, and reuse policies

+ Support the governance of content models, templates, variables, libraries, metadata, and reuse policies

+ Contribute to tool development cycles including requirements, functional specifications and user acceptance testing

+ Manage and update communications to users via multiple communication channels such as question and answer boards, reference web sites, user manuals, training videos, company social media

+ Contribute to or lead continuous process improvement initiatives


+ Bachelor’s level degree in science, engineering, computer science, analytics or related discipline.

+ Understanding of modelling and content mapping. Some experience in technology development, system architecture. Some experience in digital transformation. Some experience in medical writing and/or clinical operations within pharmaceutical, biotech, clinical research, or related environment is preferred.

Additional skills and experience:

+ Proficiency in Microsoft Office applications and project management; project application of Agile methodology preferred. High degree of organization and ability to manage multiple projects at the same time.

+ Attention to detail and commitment to excellence in all aspects of work

+ Excellent communication and interpersonal skills

+ Complete fluency in reading and writing American English

We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe.

Who we are …

We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world’s most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us-and start making your impact today.


In accordance with Managers’ Policy – Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

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Current Employees apply HERE ($1533/rel-task/3001$14.htmld)

Current Contingent Workers apply HERE ($4020.htmld)

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Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here ( if you need an accommodation during the application or hiring process.

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We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:



No relocation

VISA Sponsorship:

Travel Requirements:


Flexible Work Arrangements:

Remote Work


Valid Driving License:

Hazardous Material(s):

Number of Openings:


Requisition ID: R131049

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Job Posting: JC188503114

Posted On: Jul 24, 2021

Updated On: Aug 06, 2021