at Incyte Corporation in Wilmington, Delaware, United States
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmunity. Incyte is committed to the rigorous pursuit of research and development excellence to improve the lives of patients, make a difference in health care, and build sustainable value.
The Company strives to discover and develop first-in-class and best-in-class medicines-advancing a diverse portfolio of large and small molecules.
Job Summary (Primary function)
The Senior Strategic Relationship Manager provides support and assistance in the planning, execution and management of outsourcing for services associated with global clinical trials. The Manager minimizes regulatory, legal, and financial risks as it pertains to outsourcing agreements and to maintain strategic vendor relationships.
Essential Functions of the Job (Key responsibilities)
Work with clinical study teams to evaluate outsourcing needs for global clinical trials and assist in developing specifications for contracted deliverables.
Participate in the selection of new vendors.
Utilize tools to initiate electronic purchase requisitions to obtain/revise purchase orders.
Assist as necessary the initiation and preparation of change requests.
Work with clinical study team to monitor vendor's compliance with contract terms, conditions, commitments and notifications.
Work with clinical study teams to ensure clear communication and reporting of overall service level performance of strategic and/or high risk vendors and that knowledge transfer on standard processes, tools, and supply base awareness is effectively occurring through appropriate channels.
Serve as relationship manager for strategic vendors.
Identify gaps in current strategic offerings and work with vendors to provide potential solutions
Organize and document governance team meetings with strategic vendors, specifically to track contract deliverables and obligations, evaluate performance and develop action plans, if needed, based on performance trends.
Manage issues related to invoices and provide oversight of vendor budget reconciliation, in collaboration with Finance department.
Collaborate cross functionally with Procurement, Legal and Compliance Departments.
Qualifications (Minimal acceptable level of education, work experience, and competency)
Bachelor's Degree in Business Administration, Finance, Science or related field.
Minimum of 7 years of relevant experience in the biopharmaceutical/CRO industry preferred with minimum 2 years of clinical operations experience.
Minimum of 5 years negotiating vendor contracts and budgets.
Minimum of 5 years in contracts and budgets; preference with suppliers.
Excellent negotiation skills.
Experience with conflict resolution.
Proven ability to effectively manage change.
Flexibility to assume a workload which frequently necessitates an adjustment of priorities.
Detail and goal oriented, self-starter with proven ability to work independently.
Able to proactively identify issues and provide potential solutions for resolution.
Ability to manage multiple tasks simultaneously and meet deliverables in accordance with stated timelines.
Strong communications and interpersonal skills.
Comfort with ambiguity; ability to act without having the total picture.
General knowledge of and experience working in a GCP environment.
Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications. Management reserves the right to change or modify such duties as required.
Incyte Corporation is committed to creating a diverse environment and is proud to be an equal opportunity employer.
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We appreciate, celebrate, and thrive on one another’s differences and strengths and are proud to be an Equal Opportunity Employer. By valuing diversity of backgrounds and perspectives and prohibiting all forms of harassment, we are able to promote a collaborative and innovative work environment in which everybody can contribute to their fullest potential.