Sr Project Manager, CX Chief of Staff Team

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R115690


1750 Tysons (12023), United States of America, McLean, Virginia


Sr Project Manager, CX Chief of Staff Team


Capital One, a Fortune 500 company and one of the nation's top 10 banks, offers a broad spectrum of financial products and services to consumers, small businesses and commercial clients. Our goal is to create one of the nation's great banks, and we have the necessary ingredients: a strong balance sheet, resilient businesses, a massive customer franchise, strong analytical capabilities, and great people. We nurture a work environment where people with a variety of thoughts, ideas and backgrounds, guided by our shared Values, come together to make Capital One a great company - and a great place to work.


As a Senior Project Manager on the CX Chief of Staff Team, you can achieve results you never thought possible by leading critical and strategic business projects. In this exciting role, you will work closely with key stakeholders to deliver results that will have a direct impact on the bottom line of the company. You will work with smart, talented people who will challenge you to excel. You will be rewarded for your passion and your achievements.


As a Senior Project Manager on the CX Chief of Staff Team you will:


Work on medium to large-scale complex, cross-departmental projects that have a direct impact on the company


Plan, design, manage and execute project plans to ensure delivery. This activity includes management through feasibility, design, planning and implementation.


Execute on materials for Chief of Staff team and CX Leadership Team routines


Support Chief of Staff Team communication and engagement efforts


Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation


Conduct regular meetings with the project team. Document progress and report to stakeholders on project status.


Partner with project customers including Leadership Team Members to provide strategic and tactical thought partnership to effectively drive project delivery


Forge relationships with key stakeholders to ensure delivery of commitments


Identify ways to improve and streamline business process


The person will:


Exhibit a proven track record of project management, bringing the ability to quickly put structure in place to manage the work


Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes


Demonstrate organizational agility to adapt to changing demands and ambiguity


Display strong consulting and collaboration skills


Basic Qualifications:


High School Diploma, GED, or equivalent certification


At least 3 years of Project Management experience


Preferred Qualifications:


Bachelor's Degree or Military experience


At least 5 years of Project Management experience


At least 1 year of People Management experience


PMP, Lean, Agile or Six Sigma certification


Strong communication and collaboration skills


Strong problem solving and influencing skills


Work experience achieving results with complex projects


Experience working with Senior Leaders and/or on a Chief of Staff team


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




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Job Posting: 823067

Posted On: Jul 15, 2021

Updated On: Jul 30, 2021