Marketing Technology Manager, Data and Decisions

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R112127


1750 Tysons (12023), United States of America, McLean, Virginia


Marketing Technology Manager, Data and Decisions


Capital One's Retail Bank has risen up the banking league tables, capitalizing on industry-leading products and a unique National fintech brand with superior digital capabilities and distinctive cafes and branches. The Retail Bank Marketing team has been transforming into a customer-backed, data-driven, digital-first and efficient Modern Marketing function to unleash Capital One Bank's growth potential. Our team is made up of a diverse and talented group of Marketeers, Business Analysts, Marketing Technologists, Data Analysts, Data Scientists, Program Managers, Process Managers, Designers-all working together to create highly relevant and engaging marketing experiences.

The Consumer Bank Marketing Technology group empowers marketers to reach their audiences in more meaningful, efficient and relevant ways than ever, with personalized, intelligent experiences across channels. We blend the art of innovative storytelling with the collective science of technology, data, digital experience, machine learning, measurement, experimentation, automation and marketing workflow management.

About the role:

We are looking for a Marketing Technology Manager within our data and decisions teams who is a hybrid professional that offers a blend of Data domain, Marketing, Technology and Product Ownership skills. They are imaginative, collaborative, and driven about innovating, launching and advancing great marketing capabilities and experiences. As a MarTech Manager, you'll lead nimble cross-functional teams of data analysts and project managers who share your passion and drive for solving human and business problems with data. This role will be highly focused on launching our new data platforms enabling customers experiences across all channels

Key responsibilities:


Own, run, enhance or transform our current data platforms supporting one or more Marketing Technology capabilities


Serve as the champion within the Marketing data organization for their capability


Leverage agile routines to define, estimate, prioritize and plan the work bodies for their capability workstream, and be able to paint a clear picture of the roadmap of features/enhancements and provide transparency of progress along the way using tools like Jira


If the need to replace a capability arises, is able to establish clear and detailed requirements; evaluate build vs buy choices from Industry for fit against technical, functional and cost dimensions; and work with technology teams to implement the chosen path


Ensure new launches go smoothly across the various stages (testing, launch, burn-in period, etc) and conduct retros to continually improve outcomes


Continually assess how our marketing teams use data and find ways to improve customers and marketer experience and efficiencies


Measure the impact of their workstream and implement measures to improve the impact profile of their workstream on the marketing bottomline


Ensure the capability set under their care is well managed from a risk profile stand point and has the right monitoring/alerting/response procedures in place


Collaborate with other product owners across Bank MarTech to ensure data capability effectively integrates with the broader Martech ecosystem


Continually advance the test and learn experimentation agenda for their capability


As applicable, mentor and grow associates on the team and elevate their MarTech and professional expertise.


To be successful in this role, candidates must have the following competencies:


Ability to serve as a crucial bridge between Marketers,Data analysts and IT. The person in this role will liaise within the marketing function of a business, elicit and then translate marketing needs to a technology implementation to deliver on marketing goals


Marketing chops: Has a working understanding of Marketing functions and in particular the role that data and technology play in powering those functions. Functions include:... For full info follow application link.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




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Job Posting: 821032

Posted On: Jul 09, 2021

Updated On: Aug 08, 2021