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Principal Associate, Learning Designer

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R116227

 

NYC 299 Park Avenue (22957), United States of America, New York, New York

 

Principal Associate, Learning Designer

 

Are you interested in joining a team of best-in-class HR Learning Professionals who enable game-changing business results by providing programs and solutions that unleash greatness in our associates? Here at Capital One, you have the opportunity to work in an environment in which the business truly values the strategic HR partnership. If you have a passion for shaping the overall people strategy for the business and want to be part of a winning team, then look no further!

 

At Capital One you'll notice a unique culture of enthusiasm, collaboration, innovation and agile creation happening on a routine basis. As a Principal Learning Designer Associate, you will use human-centered design practices to empathize with our learners and their needs, build learner personas and journey maps, and design and develop custom learning experiences aligned to Capital One's brand and design standards. You will work with a team of world-class professionals to produce innovative learning and development solutions in support of our Learning & Development strategy and plan with a focus on design and development, implementation and measurement and evaluation.

 

Position Responsibilities:

 

Produce high quality, scalable learning experiences for Capital One associates that can be measured against behavioral changes in employees' performance skill and the business' performance

 

Collaborate with learning consultants, subject matter experts, and learning team members across all lines of business on training needs, solution design recommendations, and delivery expectations

 

Increase the effectiveness of learning solutions by identifying and recommending

 

Create behaviorally-based assessments and evaluation tools

 

Manage learning projects and initiatives from start to finish, while providing regular progress updates to team leaders and stakeholders

 

Coordinate development efforts to obtain content and timely reviews from clients and subject matter experts

 

Support implementation strategy for training programs

 

Design content, including (but not limited to) measurable learning objectives, facilitator and participant materials and tools, experiential scenarios (case studies) and simulations, assessment and evaluation questions

 

Develop online learning solutions which are engaging and creative, while still maintaining the instructional integrity and validity of the solution

 

Add or edit basic multimedia assets to content, including: images, audio and video clips, and other graphical content

 

Update existing curricular and stand-alone learning experiences to ensure relevance, effectiveness, and measurability

 

Consult with senior leaders and stakeholders on learning strategy

 

Participate in Train-the-Trainer activities - as needed

 

Basic Qualifications:

 

Bachelor's degree or military experience

 

At least 3 years of experience in learning curriculum design

 

At least 3 years of experience with learning content development tools, (Articulate 360, Adobe Captivate, Adobe Design Suite, and Camtasia)

 

Preferred Qualifications:

 

Bachelor's degree in Education, Human Resources or Training Design

 

At least 2 years of experience in business consulting

 

At least 4 years of experience in training design and delivery using multiple delivery methods (classroom, virtual classroom, eLearning, videos, micro-learning)

 

At least 4 years of experience in learning curriculum design with a focus on change management

 

At least 4 years of experience in learning curriculum design with a focus on diversity, inclusion and belonging

 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

 

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

 

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 

 

 

 

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Job Posting: 820143

Posted On: Jul 06, 2021

Updated On: Aug 05, 2021