Employee Relations Operations Associate

at BlackRock in Wilmington, Delaware, United States

Job Description


About this role

The Employee Relations (ER) Operations Associate at BlackRock will manage all operational processes and responsibilities across a wide range of Employee Relations activities including, but not limited to, involuntary employee terminations, ER case management, and group redundancy actions. Due to the high-risk nature of this work, an elevated sense of urgency, confidentiality, discretion, expediency and accuracy are critical to the role. The ER Ops Associate will also have the opportunity to partner with various HR functions to bring scalable processes as the ER function at BlackRock expands. The role sits within the HR Operations function and contributes to the alignment of regional ER Operations processes and resources in the development of a global ER Ops function.

Key Responsibilities:

+ Provide day to day operational support to the Employee Relations Team across a broad range of employee relations areas, including involuntary terminations, ER case management, group redundancies, etc.

+ Support Employee Relations Advisors through the creation and maintenance of ER-relevant employee documentation (i.e. severance cost analysis, separation agreements, reporting)

+ Initiate and update redundancy details in severance database

+ Prepare accurate involuntary termination documentation; produce and collate associated exit materials (based on Federal, State and Firm policy requirements), providing to appropriate partners within the process (ie – Employee Relations Advisors, HR Business Partners) in a timely manner

+ Liaise and support the Employee Relations and Legal teams in compiling documentation for employment claims

+ Research and provide supporting materials to ER Advisors and/or Legal during investigations

+ Produce reports and analysis as needed

+ Develop Subject Matter Expertise in ER systems

+ Provide coaching, support acting as first level of escalation for ER Ops Analysts

+ Drive Quality Assurance checks within region

+ Play a lead role in local ER Op related projects

+ Regularly review and update Standard Operating Procedures

Qualifications and Skills:

+ Demonstrated experience in owning the details and driving execution against a set plan in an accurate, efficient and timely manner, raising issues, questions and status across stakeholders proactively

+ 2 -4 years of relevant experience

+ Strong working experience with MS Office applications required

+ Strong experience in operational processes, preferably in support of key HR deliverables

+ Acumen in accuracy and attention to detail

+ Adaptable, logical, and capable of flexing solutions to changing demands: anticipating the local, regional, global impact

+ Ability to manage work with the utmost level of confidentiality and discretion ?

+ Comfortable working in a highly matrixed environment

+ Proactively identifies opportunities for process improvements to increase efficiency an accuracy, minimizing risk and drives these to completion

+ Proven ability to build and sustain high performing partnerships, both locally and globally

Education requirement:

+ BA/BS degree; certifications and course work in specific areas of HR expertise preferred

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit | | Instagram: @blackrock ( | Twitter: @blackrock ( | LinkedIn:

BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance law.

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Job Posting: JC187168373

Posted On: Jul 04, 2021

Updated On: Sep 16, 2021