Principal DevOps Engineer

at ICF in Dover, Delaware, United States

Job Description

Position Overview

  • We are open to supporting 100% remote work anywhere within the US. *

ICF’s IT Modernization division is a rapidly growing, entrepreneurial, technology driven department seeking an experienced DevOps Engineer. As a DevOps Engineer on our team, you’ll help develop more robust systems by building a resilient infrastructure with monitoring tools, automation, and redundancy. You will work with development teams and clients to ensure systems are effectively integrated, configured, and managed.

The Work

You will be part of an established team supporting our General Services Administration (GSA) client in Washington, DC. The ICF team at GSA performs custom software development to modernize the legacy platform into a cloud platform using modular design standards. The team works closely with clients and other contractors to ensure the performance and reliability of the Integrated Award Environment (IAE) public-facing, mission-critical applications.

Key Responsibilities

+ Manage the end-to-end availability and performance of the Production environment by monitoring to ensure service level objectives are met

+ Proactively identify risks and develop engineering processes, tooling, or other solutions that reduce that risk

+ Continuously identify and develop automation tools to reduce manual effort and errors

+ Troubleshoot and analyze system issues in the application, network, and storage layers

+ Build solutions that manage and automate platform infrastructure and applications

+ Provide primary operational support and engineering for multiple large, distributed software applications

+ Conduct performance and load testing using tools such as JMeter

+ Identify opportunities for performance optimization and tuning and work with development teams to implement

+ Conduct post-incident reviews and root cause analysis for Production incidents

+ Create and maintain technical documentation, including runbooks with diagnostic procedures

Required Skills and Experience

+ Bachelor’s degree or 6 years of work experience

+ Excellent troubleshooting skills with the ability to research and identify root cause

+ Ability to program with one or more languages, such as Python, Java, C/C++, Ruby, or JavaScript

+ Excellent verbal and written communication skills

+ Experience with cloud storage technologies

+ 5+ years of experience with cloud architecture, preferably AWS

+ 10+ years of experience with operations of large-scale enterprise systems

+ 10+ years of experience with application development

+ 5+ years of experience in DevOps

+ 3+ years of experience with microservices

+ 3+ years of experience working in an agile environment

+ US Citizens or Green Card Holders required due to federal contract requirements.

+ Must be able to obtain a Public Trust clearance.

This is an outstanding opportunity to work with talented and passionate individuals and to grow with a firm that believes in nurturing talent and developing long-term career success. ICF is a purpose driven company with a strong culture and underlying values that prize diversity, opportunity, equality, and respect. Our core values include Embracing Differences, and we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of differences.



Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit to find your next career. ICF-together for tomorrow.

ICF is an equal opportunity employer that values diversity at all levels. (EOE – Minorities/Females/ Protected Veterans Status/Disability Status/Sexual Orientation/Gender Identity). For more information, please read our EEO & AA policy ( .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (\files/employers/poster\screen\reader\optimized.pdf) and Pay Transparency Statement (\English\unformattedESQA508c.pdf) .

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About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at

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Job Posting: JC187045629

Posted On: Jul 03, 2021

Updated On: Aug 05, 2021