at Bright Horizons in Wilmington, Delaware, United States
Do you want to work for a top company, ranked by Fortune Magazine? Are you an early career professional looking for a great opportunity? Do you have some experience in sales, business, as an analyst or a project specialist? We're hiring a Franchise Business Consultant.
Founded in 2001, College Nannies, Sitters + Tutors is the nation's most complete, full-service nanny, sitter and tutor resource with franchise locations on both coasts and in the Midwest. In 2016, we became part of the Bright Horizons Family of Childcare Solutions as a wholly-owned subsidiary.
This entry-level Franchise Business Consultant professional ensures the continued achievement of development growth goals through coaching and consulting each franchise location to improve overall franchisee performance, profitability, satisfaction, engagement and validation.
* Location: East Coast.
What you will be doing in this role:
Complete Monthly Performance Review for each assigned location. Approximately 50 reviews/calls per month to support 25-30 franchisees. This review will assess and help to:
Maintain and encourage positive and progressive engagement with franchisee(s) and Management.
Identify and professionally coach deficient areas based on results.
Solidify and communicate specific action items with franchisee(s) and/or location management to make improvements.
Increase sales and other key metrics.
Instill accountability with all locations to uphold the brand standards and reputation.
Ensure the collection of necessary information including financial snapshot, financial statement and other info needed to complete monthly assessment.
Enhance and enforce compliance.
Provide ongoing coaching and motivation to all franchisee(s) and/or management by remaining in contact with them all regularly through the use of video conferencing and all other available technology.
Utilize required documentation procedures and methods, to document all calls, emails, tasks, documents, and notes.
Attend and participate in all scheduled departmental and company meetings.
Assist in maintaining and updating materials to support training platforms such as manuals, agendas, keynote presentations, tests/exams, online files, folders and the like.
What we hope you will bring to this role
BS in Business or related field required.
Ability to establish and maintain a high level of credibility and productive long-term working relationships with a broad range of CNST franchise owners. Previous experience in a franchise/distributor system preferred.
Ability to develop a peer/mentor relationship with small business owners, conducting in-depth consulting engagements to identify opportunities to enhance owner profitability, growth and performance.
Ability to analyze data and develop actionable recommendations to drive growth.
Ability to produce independently, but function productively as part of a cohesive team
Strong interpersonal, organization and priority management skills.
Ability to develop consulting aids and instructional materials using a range of media.
Proficiency with Microsoft Excel, Word, Outlook and other relevant software programs.
HAVING TECHNICAL ISSUES WITH YOUR APPLICATION?
Contact us at firstname.lastname@example.org or 855-877-6866
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO - English and EEO - Spanish along with information on the Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or . Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW.