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Business Manager - Retail Bank Product Experience

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R110639

 

1750 Tysons (12023), United States of America, McLean, Virginia

 

Business Manager - Retail Bank Product Experience Team

 

Summary:

 

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

 

Product Experience brings together two amazing teams - "Product" and "Operations" - with the singular focus of offering Customers a simple and effective experience with our banking products. Whether it's financial or digital products, the fraud protections embedded in the products, or the operational components that allow for the financial products to come to life, we are each an integral part of the Product Experience for the Customer.

 

GeneralResponsibilities:

 

Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands

 

Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One

 

Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics

 

Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies

 

Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis

 

Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently

 

Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability

 

Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management

 

Strong business judgment, leadership and integrity: He/she should be a tenacious decisionmaker, able to bring a healthy, aggressive, yet responsible approach to business

 

Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results

 

Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

 

Clear results orientation: display an intense focus on achieving bothshort and long termgoals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment

 

Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus

 

BasicQualifications:

 

Bachelor's Degree

 

At least 2 years of experience in analysis

 

Preferred Qualifications:

 

Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

 

5+ years of experience in analysis

 

2+ years of... For full info follow application link.

 

Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 

 

All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.

 

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 

 

 

 

Job Details

Company

Capital One Services II, LLC

Location

300 Delaware Ave Ste 900
Wilmington, Delaware 19801
United States

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Job Posting: 815145

Posted On: Jun 19, 2021

Updated On: Jul 19, 2021