Senior Associate, Instructional Designer - Horizon

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R112526


Center 1 (19052), United States of America, McLean, Virginia


Senior Associate, Instructional Designer - Horizontal Tech


Why You Want This Role!


Impact. Our mission is to design and deliver simple, inclusive and empowering learning experiences to motivate drive learning, growth and skill development for all associates.. Our Horizontal Tech programs touch every associate in the Tech organization- roughly 11,000 associates from Onboarding to Leadership Development, to always on competency and DIB support. You will contribute by designing and developing critical learning experiences in direct support of associates, People Leaders, and partners across Tech.


Challenge. You will be challenged to work strategically, bridge connections, test and learn and support an evolution of talent development that will fuel the business and enrich the careers and lives of our associates.


Teamwork. You will be part of a highly collaborative and supportive core team that deeply cares about the associate experience. You will also have access to a variety of projects and partner teams, enabling growth and the development of new skills.

We are looking for a learning experience designer with a passion for evolving how our associates and People Leaders experience learning and development in Tech. This team member will work collaboratively with learning consultants, Tech subject matter experts, delivery leads, HR partners and more to research, design and develop enhanced learning experiences and courses. As a Learning Experience Designer on the team, you will play a role in transforming our culture of growth and development with human centered design and blended learning strategies. The learning solutions you develop will target diverse learners and include modalities such as video, animation, instructor-led training, peer to peer learning, simulations, and other e-learning content. You will be solving challenging problems, thinking creatively, and continuously be on the top of your game in a supportive environment where we put the learner first. If this sounds like an interesting challenge and a compelling opportunity, we would love to meet you!

The ideal candidate is a maker and thrives on creative problem solving. They are curious, love fueling their growth and development and are passionate about helping others do the same. They have a bias for inclusion and designing learning products that meet the needs of 50,000 diverse associates.




Produce high quality, scalable soft skill learning experiences for Capital One Tech associates that can be measured against behavioral changes in associates' level of engagement and skill


Develop measurable learning objectives, facilitator and participant materials and tools, experiential scenarios (case studies) and simulations, assessment and evaluation questions


Work collaboratively with learning consultants, subject matter experts, internal communications specialists, designers and developers to ensure learning touchpoints (i.e., courses, communications, self-directed learning activities) are cohesive across the end-to-end experience.


Develop online learning solutions which are engaging and creative, while still maintaining the instructional integrity and validity of the solution


Add or edit basic multimedia assets to content, including: images, audio and video clips, and other graphical content


Support facilitation (as facilitator and/or producer) of learning with groups of varying participant size and level


Deliver learning completion reporting, analyze learner data and metrics, conduct user empathy, and leverage analytics best practices, to gather insights and trends and ensure those insights are taken into consideration when driving program delivery strategy

What you bring:


Strong professional impact and presence, including the ability to positively influence others


Strong verbal/written communication skills including ability to adjust style and message based on audience


Great presentation, workshop and communication skills


Strong... For full info follow application link.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




Job Details


Capital One Services II, LLC


300 Delaware Ave Ste 900
Wilmington, Delaware 19801
United States

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Job Posting: 813270

Posted On: Jun 14, 2021

Updated On: Jul 14, 2021