Associate Field Technician

at DXC Technology in Newark, Delaware, United States

Job Description

Requirements :

+ Able to work holidays as required

+ Ability to be on-call after hours

+ Able to lift 50 lbs.

+ Must be a US citizen or permanent resident

Job Description:

General Services

+ Escorting of vendors and customers

+ Interface with requestors via phone call, instant messaging, email, and other DXC interface tools.

+ Review data center access requests to ensure compliance to DXC Technology processes

+ Create and maintain documentation related to site specific activities performed including processes and procedures.

+ Support DXC Technology Data Center IT equipment installation and removal planning activities.

+ Participate in planning of data center space and layout for new device installations, removals, and cabling infrastructure builds

+ Support DXC Technology’s Service Management process and procedures including performing activities in the designated DXC Technology tools and ticketing systems.

+ Perform physical inspection and collection of information related to IT equipment within the data center white spaces, storage rooms, loading docks, and other locations onsite in the facilities as documented within this SOW.

+ Perform shipping/receiving functions including, but not limited to: receipt and shipping at facility loading dock or other facility entrance, packing/unpacking of materials, movement of materials and equipment to/from data floor or storage location.

+ Mount/dismount of media, recording of all media movements, shipping activities, destructions, and offsite vaulting activities within DXC provided tools.

+ Installation and Removal of IT equipment

+ Basic device configuration and OS Loads

+ Basic troubleshooting and repair of IT equipment failures

+ Physical installation and removal of patch cabling, and cabling components, and related material

+ Test all cable pathways end to end before completion of change or incident records in accordance with DXC Technology standards

+ Physical removal of patch cabling, cabling components, cable infrastructure and related material.

+ Perform visual inspection of equipment as requested to provide DXC Technology with information regarding cabling, port availability, and network connections

+ Cable troubleshooting and repair

DXC Technology is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability (physical or mental), protected veteran status or military service of affiliation, race, ethnicity, color, religion, national origin, citizenship, marital status, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity and expression, age, protected genetic information, or political affiliation. DXC’s commitment to diversity and inclusive selection practices includes ensuring qualified long-term unemployed job seekers receive equal consideration for employment. EEO is the Law Poster ( .

If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( . Please note: DXC will respond only to requests for accommodations due to a disability.

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Job Posting: JC185683537

Posted On: Jun 13, 2021

Updated On: Oct 24, 2021