Sr. Manager, Product Manager- Conduct Risk

at Capital One Services II, LLC in Wilmington, Delaware, United States

Job Description

Job ID: R110093


802 Delaware Avenue (18052), United States of America, Wilmington, Delaware


Sr. Manager, Product Manager- Conduct Risk


As a Senior Manager, Product Management, at Capital One, you will apply your strategic and analytical skills to major company challenges, namely associate conduct risk and sales practices. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line and the well managed agenda. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.


This role will primarily support ongoing development, maintenance, and analysis of Conduct Risk data and insights including related Audit and Regulatory commitments and engagement with Senior Leaders.




Strategic leadership: Develop business strategies that will drive risk mitigation, well managed focus, and competitive success for Capital One in the face of shifting consumer and regulatory demands


Leadership: Manage and develop 1-3 analysts


Coaching and mentoring associates with a goal of developing and retaining talent at Capital One


Effective leadership within a matrixed organization is critical


Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy


Oversee multiple projects and programs concurrently


Partnership: Work closely with colleagues across Capital One including: IT, Customer Facing Leaders, Operations, Finance, Legal, Compliance and others to drive improvement in quality, risk position, and the bottom line


Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics


Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic risk management


Strong business judgment, leadership and integrity: Tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business


Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. He/she should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results


Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement and improvements through intellect, interpersonal and negotiation skills


Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment


Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment


Previous consulting experience is a plus

Basic Qualifications:


Bachelor's Degree or military experience


At least 5 years of experience in product or program management


At least 3 years of people leadership experience


Preferred Qualifications:


MBA or Master's degree


At least 3 years of experience translating business strategy and analysis into consumer facing digital products


At least 5 years of experience in Agile product management


At least 2 years of experience with Tableau


At this time, Capital One will not sponsor a new applicant for employment authorization for this position.


Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace. 


All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.


Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. 




Job Details


Capital One Services II, LLC


300 Delaware Ave Ste 900
Wilmington, Delaware 19801
United States

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Job Posting: 811809

Posted On: Jun 10, 2021

Updated On: Jul 09, 2021