at Capital One Services II, LLC in Wilmington, Delaware, United States
Job ID: R111454
802 Delaware Avenue (18052), United States of America, Wilmington, Delaware
Senior Associate, Product Manager- Consumer Bank
At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we've grown bigger, we've found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances.
In the Consumer Bank, we've combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We've challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money.
Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking, "why," until you hit the root? It's common to fall in love with solutions, but have you ever fallen in love with the problem? Do you have an opinion on whether shipping is more important than perfection? Do you have a healthy dose of skepticism for the impossible? If you're nodding your head, then we want you!
As a Product Manager focusing on our Consumer Bank Machine products, you'll be joining a passionate team of product managers, designers, engineers, data scientists, and analysts working to redefine how millions of customers interact with their money, and more specifically, interact at the physical machines customers use daily. You might work on developing the next generation of mobile-driven machine experiences You might explore new problems that enable more robust transactions within a fleet of ATMs. You might reimagine how digital & physical tools in our branches and cafes work together. You might empower the entire business with better platforms. You might build new machine capabilities to solve problems we haven't even discovered yet. One thing is for sure: you will dream and you will ship.
On any given day in the Bank Machine team you'll be:
Empowered. Part of a team driving the bank's machine servicing portfolio responsible for setting and delivering an experience framework on how our customers should be serviced in both digital and physical interactions
Learning constantly. Work deeply with customers, associates, designers, technologists and data scientists to build cutting edge solutions, whether it's new hardware capabilities or data-driven messaging
Innovating relentlessly. Pushing big change by asking bold questions; starting small, testing, and learning your way to something dramatically better
Sharing openly. Telling stories that change the way people think about building products and solving problems, and that illustrate the power of what software and hardware can do to make them even better
Connecting creatively. Jumpstarting a self-supporting community by sowing the right seeds, building the right tools, integrating the right off-the-shelf products and just plain elbow grease
Succeeding strategically. Solving the right problem and holding on the wrong one.
Here is what you will bring to the table:
Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea, or follow an email chain for weeks to find someone with an answer. You can critically think about a problem and evaluate different options and implications. (And then go for it.)
Do-er. You have a bias toward action, you try things, and sometimes you fail. You dug up a hidden feature in an API that let you do something really cool or introduced a new routine that broke down silos and led to better decisions.
Passionate. You care about growing others and bringing them together around what's possible. You've started meetup groups or taught General Assembly courses because you love enabling others.
Communicator. You can... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
Capital One Services II, LLC
300 Delaware Ave Ste 900
Wilmington, Delaware 19801