Wholesale Regional Sales Manager (Remote)

at Citizens Bank in Dover, Delaware, United States

Job Description


+ Recruit, interview and hire Account Executives for sales territory(s) as defined by Regional Manager.

+ Provide ongoing training programs for sales staff relative to sales techniques, product and technical/regulatory/investor requirements. Conduct informational meetings on a consistent basis for developmental purposes.

+ Develop formalized business plans, sales strategies, reporting and quarterly/annual production goals.

+ Travel with Account Executives and provide constructive feedback via sales call critiques for existing and prospective accounts. Minimum of two days of appointments required to travel with Account Executive(s).

+ Maintain consistent contact with sales force and review performance.

+ Monitor pipeline performance on a daily basis; including tracking monthly volume, fall out, loan quality, etc..

+ Maintain familiarity (i.e. attending educational and industry seminars) with regulatory and industry standards and requirements.

+ Monitor sales force activity and industry trends and report information to Regional Manager.

+ Communicate and perform administrative duties with/for the company in a timely manner.

+ Attend broker functions and conferences.

+ Prospect, develop and maintain relationships with own broker base, if applicable.

+ Regularly stands for long periods of time while marketing at conferences/trade shows.

+ Constantly converses with and exchanges information with current/prospective accounts. Ability to express oneself while conducting informational meetings for sales force.

+ Typically observes surroundings and reads/follows directions on a regular basis while traveling to current/prospective accounts. Ability to traverse to destination (i.e. meetings, airplane)

+ Regularly reads, counts, and writes to accurately complete all administrative duties.


+ Minimum of two years’ experience in a Wholesale Mortgage sales field.

+ Working knowledge of technical underwriting guidelines for Fannie Mae/Freddie Mac, FHA, VA products.

+ Advanced sales skills; demonstrates effective negotiation and closing techniques

+ Ability to identify and develop sales skills in Account Executives

+ Strong analysis and judgment skills

+ Strong interpersonal (written and verbal) communication and business relationship skills.

+ Detail orientation with strong organizational and follow-through skills.

+ Proactive and self-motivated.

+ Resourceful and strong problem-solving skills

+ Commitment to company values.

+ Frequently lifts, carries or otherwise moves and positions objects weighing up to 50 pounds when traveling and setting up/disassembling booth equipment.


This position is not available in Colorado.

Why Work for Us

At Citizens, you’ll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

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Job Posting: JC183258296

Posted On: May 10, 2021

Updated On: Aug 10, 2021