Collections Specialist

at Robert Half in NEW CASTLE, Delaware, United States

Job Description

Description

Credit/Collections Specialist

$55,000

My client is a nationally recognized distributor in New Castle, DE and looking to hire a full time Credit/Collections Specialist. This candidate will have collections experience in a B2B setting and is familiar with customer relationship management and collecting payment.

Position Responsibilities:

• Reviews the status of delinquent accounts and initiates collection action as appropriate.

• Reviews accounts daily and notifies credit manager of cases requiring special handling.

• Assists with determining customer credit status by utilizing Dun and Bradstreet report and other required applications.

• Initiates appropriate follow-up action on mail returned as undeliverable.

• Researches disputed account balances. Corrects errors including misapplied payments, reversed late charges, returned items, and other situations as they occur.

• Performs clerical duties to include typing letters, copying, filing, faxing, etc.

• Communicates account numbers and credit limits to the customer, salespersons, and branch manager.

• Maintains related data files and produces reports and statistics as required.

• Works closely with all internal departments, combining individual efforts to better serve the customer.

• Compiles, reviews, and sets credit limits for new customers applying for credit in their assigned area.

• Creates or assists in the development of documented processes and procedures.

• Performs other duties as obvious or assigned.

Qualifications:

• Strong organization and communication skills needed to implement collection action resulting in optimal statistical performance.

• Ability to effectively interact and negotiate with both internal and external customers during difficult situations in a highly professional and influential manner.

• Ability to initiate and assist in the development of action plans for both individual and team projects.

• Ability to analyze data and present solutions to complex problems involving internal and external customers.

• Bachelors degree preferred in Accounting or business-related field.

• High proficiency in Microsoft Office Suite, expertise in Excel preferred.

• Minimum of 2 years of Credit Experience, five years preferred.

• Experience in construction industry is a plus.

For more information on this and other fulltime accounting and finance opportunities across the Delaware area, please contact Renee Janolo -Vice President (Finance & Accounting) at Rob

Job Details