Principal Site Reliability Engineer - Work from Home

at Lumen in

Job Description

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Applies software and automation based architectural principles, theories, concepts, and technologies to guide the solving of unusually complex problems and issues. The Hybrid Cloud organization builds robust and resilient auto-scaling platform solutions for hosting enterprise solutions. The teams are fast-paced, high-velocity, and use state-of-the-art technology. The focus is always on automation, solving sophisticated challenges that span across multiple groups within Lumen, with specific emphasis on partnering and driving initiatives with DevOps groups. We have a substantial AWS, Azure, GCP, and private cloud presence of large-scale traditional & containerized systems. This is an incredible opportunity to utilize your existing cloud experience and drive the growth of the Lumen Hybrid Cloud offerings.

The Main Responsibilities

+ Exercises considerable latitude in decision-making under limited consultative direction toward predetermined long-range targets.

+ Analyzes complex systems, including planning, designing, evaluating, selecting and implementing software-based solutions for infrastructure / site monitoring of availability, latency, performance telemetry; as well as solutions for capacity planning, change management, emergency response planning, and efficiency.

+ Architect modern automation-based solutions to achieve high availability and performance to systems

+ Supports acquisition and implementation of hardware and software as well as subcontractor services for new efforts.

+ Regarded as subject matter expert in applied research, development, and design of new offerings.

+ Acts as primary consultant to leadership detailing the technical requirements and specifications necessary to obtain solutions.

+ May act as a technical project leader or provide work leadership to other employees. Requires limited direction and guidance with most tasks.

What We Look For in a Candidate

+ Bachelors degree or equivalent education and experience. Typically with 12+ years related experience or 10+ years related experience with Masters degree

+ 8 years experience with software engineering/development

+ Excellent written and verbal communication skills

+ Experience with Unix/Linux (shell), Windows Server and scripting

+ Has experience evaluating, deploying, operating, and troubleshooting a variety of open-source tools

+ Experience with SRE or DevOps engineering practices


+ Experience operating, designing, and building large scale, production grade, systems

+ Understands large scale private cloud/data center networking

+ Experience leveraging Git based (GitHub) source control including feature branching strategies

+ Automation: Ansible, Puppet, Salt, or Chef

+ Orchestration: Morpheus, Anthos, Terraform

+ Experience with Jira, Jenkins, GitHub, or similar development tools

+ Experience with Kubernetes, Open Shift, VMware, Kafka, AI Ops, and Instrumentation technologies

Requisition #: 241957

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

Salary Range

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This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. ( We’re able to answer any additional questions you may have as you move through the selection process.

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (

Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.

Salary Range

Salary Min :


Salary Max :


This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job’s location. We offer competitive pay that varies based on individual experience, qualifications and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss with us as you move through the selection process.

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Job Posting: JC180979664

Posted On: Apr 08, 2021

Updated On: Sep 23, 2021