Senior Program Manager

at Citigroup in Wilmington, Delaware, United States

Job Description

Citi’s US Consumer Business includes Branded Cards, Retail Bank & Mortgage and Citi Retail Services. Our products and services cover a wide range of client banking needs including credit cards, basic banking, mortgages, lending, payments and investment advisory services, to individual consumers and small businesses.

To deliver on Citi’s mission, " provide financial services that enable growth and economic progress ", we must operate as a truly client-centric organization, driving a high tech, high touch experience for the full Citi relationship, particularly in the U.S. To do so, we have aligned our structure with our strategy, to ensure we win in the U.S., our largest market, and drive greater client-centricity across product, segment and geography.

Citi established its Citi Data Management Policy and Standard (CDMP) to govern and manage data in compliance with regulatory expectations. It sets forth the minimum requirements for the implementation of a consistent and controlled approach to create and use data as a critical corporate asset. The Policy also establishes a Governance Model for Data Management, Governance and Quality across Citi. All Citi employees, contractors, and personnel with responsibility for the ownership, production, and consumption of data must manage data in accordance with the CDMP.

This position is in the US Consumer Bank, supporting its data governance related functions as outlined in the CDMP and managed by the US Consumer Analytics (USCA) team.

The USCA Center of Excellence (COE) Senior Program Manager is a program management professional who will lead the program management office for the U.S. Consumer Strategic Data Management COE (Center of Excellence) and Data Product Management teams to coordinate amongst the various work streams and contribute to organizational effectiveness.

The ideal candidate will have a proven record of accomplishment in strategic program management and managing work across cross-functional teams. Excellent communication skills required to negotiate internally, sometimes at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers.


+ Support the development of the program management office for the USCA Data Steward COE and Data Product Management teams to ensure the result is an efficient team that manages initiatives and objectives across

Job Details




Wilmington, Delaware 19893
United States

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Job Order: JC180771510

Posted On: Apr 04, 2021

Updated On: May 04, 2021