at Anthem, Inc in Wilmington, Delaware, United States
DescriptionSHIFT: Day Job
Systems Analyst Advisor (PS43384)
Seeking a System Analyst Advisor with strong experience in clinical applications and with a good understanding of EMR concepts and clinical workflows. The analyst would also have a broad range of experience in new implementations, upgrades, assessments, system integration, application support, testing and reporting. Primary duties may include, but are not limited to:
+ Responsible for defining and managing the scope of Systems projects.
+ Supports elicitation/development of high-level and detailed business requirements/user stories for large- to program-level efforts using agile methodologies.
+ Facilitate Iteration Planning Initiatives with the Product Owner and Scrum Team
+ Collaborate with Product Stakeholders and help facilitate proper business engagement within an assigned Scrum team
+ Proactively works with stakeholders to identify future system opportunities and enhancements.
+ Perform Gap Analysis between current state and future state.
+ Develop and define use cases.
+ Serves as technical subject matter expert.
+ Plans and develop product roadmap
+ Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
+ Create and refine User Stories and Epics within the Backlog
+ Builds and maintains strong relationships with Business, Enterprise Data Science & IT partners.
+ Manage upstream and downstream dependencies (i.e. blockages) for stories within a backlog
+ Define and refine Acceptance Criteria for user stories
+ Facilitates and/or participates in Story Mapping efforts
+ Facilitates and/or participates in Journey Mapping efforts
+ Embrace a Lean-Agile mind set
+ Strategic partner with various business areas and business/IT partners to understand their needs and pain points
+ Develop end-to-end process flowsRequires Bachelor’s degree in related field; certifications in BA, BSA, and Project Management preferred; 8 or more years’ experience with leading requirements development efforts; or any combination of education and experience, which would provide an equivalent background.
+ Working knowledge of healthcare, health plan operations, EMR, HEDIS/Stars, Risk adjustment, data management processes and systems, AI preferred.
+ Excellent written, oral and interpersonal communication skills a must.
+ Knowledge of a variety of technologies and/or the ability to understand solution dependencies and manage solution integration required.
+ Strong knowledge and experience with Agile tools such as Jira/Kanban boards and training in facilitation preferred.
+ Needs to be self-driven with a desire to excel in everything.
+ Experience working with Clinical teams, Doctors, Nurses, Case Managers etc a big plus.
+ Be proactive and reactive to constant change. See the big picture and yet work through all the fine details needed.